Sales Support Coordinator

Our people are the life of this company. Together, we build life into the kitchen. We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everyone. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.

JOB SUMMARY 

We are looking for a results-driven, high-energy Sales Support Coordinator that will help provide critical support to our sales organization as they work to expand relationships with new and existing dealers, retail/home stores, and kitchen designers. 

The team supports all aspects of the sales process, allowing sellers to spend more time in front of their customers.  The individual will need to be organized, positive, proactive, highly responsive, and solution focused. This role helps deliver the critical business activities that support a best-in-class customer experience and allows our sales teams to ensure a positive buying experience for customers.

ESSENTIAL FUNCTIONS: 

• Providing timely and proactive support of sales teams on activities that enable them to meet sales objectives and provide exceptional support.
• Work with internal teams to quickly identify the correct team to solve various customer questions and issues.
• Support display requests, sample and selling support, training coordination, literature ordering, and other day-to-day sales activities.
• Identify and suggest areas of improvement within sales processes as you support the teams.
• Leverage technology and tools to track progress and increase productivity. Utilize Salesforce.com to track customer and sales rep interactions.
• Ensure all company programs, marketing programs, and product introductions are properly supported. 
• Participate in weekly regional meetings, cross-functional teams or planning teams. 
• Customer interaction in support of the sales process and ensure they have the resources they need to work with end customers.

QUALIFICATIONS AND SKILLS:

• High School diploma required. Bachelor's degree preferred. All combinations of education and experience will be considered. 

• 2+ years of experience supporting sales teams. Ideally experience in construction, home renovation, cabinetry, or related industries. 
• Previous experience as a customer-facing kitchen designer would be very helpful.
• Excellent communication and interpersonal skills (written, verbal, nonverbal, and presentation); ability to convey strong, clear messages to target audiences of all sizes including employees and customers.
• Responsive, professional persona with a “can do” attitude; effective interpersonal and relationship building skills.
• Strategic and critical thinking skills

• Conduct business with a high level of ethical standards and integrity 

• Demonstrated planning, time management, and organizational skills. 

• Strong drive for results and consistently meets deadlines. 

• Experience and competency working with technology to maximize effectiveness (Microsoft Office Suite, Salesforce.com, and various software applications) 

• Solution-oriented and innovative thinking abilities 

• Must be able to periodically lift up to 50 lbs. 

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English, Spanish