Sales Support Coordinator

Posted Yesterday
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Mississauga, ON, CAN
In-Office
65K-65K Annually
Mid level
Energy
The Role
Provides centralized sales and administrative support for an electrical distribution branch. Responsibilities include maintaining contract pricing, auditing pricing agreements, coordinating corrections and renewals, retrieving invoices and delivery documents, investigating customer claims, maintaining customer files, preparing reports, tracking project opportunities, supporting bids, coordinating special orders, and communicating with vendors.
Summary Generated by Built In
Company Description

Join Rexel: A Global Leader in Electrical Distribution 

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers and stakeholders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under eight distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL, Talley, Jacmar and TC360.

For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc., is pleased to offer one-stop shopping for a wide range of quality products such as communications, wire and cable, distribution, lighting, data, home integration and security.

Job Description

We are seeking a Sales Support Coordinator for our Mississauga, ON branch to provide centralized administrative, pricing, reporting, customer service, and sales support. As a Sales Support Coordinator, your principal responsibilities will be to:

  • Maintain customer contract pricing using Nedco’s internal systems.
  • Audit customer pricing agreements monthly to identify pricing fallouts and discrepancies.
  • Coordinate pricing corrections and contract renewals.
  • Retrieve PODs, invoices and supporting documentation.
  • Investigate delivery discrepancies and customer claims.
  • Maintain customer files and support onboarding activities.
  • Prepare customer, sales, pricing and branch reports.
  • Track project opportunities and support bid administration.
  • Coordinate special order updates and vendor communications.
  • Promote process consistency and administrative best practices

Qualifications

  • Post-secondary education preferred.
  • 3-5 years of experience in electrical distribution, sales support, customer service, administrative or related roles.
  • Strong Microsoft Office and Excel skills.
  • Experience with CRM platforms, and reporting systems preferred.
  • Strong organizational, communication, and analytical abilities.

Additional Information

The anticipated annual base salary range for this position is CAD 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package. 

What We Offer: 
•    Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges. 
•    We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you. 
•    Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills. 
What Is Next? 
•    If this position aligns with your career goals, click "Apply" to submit your application. 
•    We thank all candidates for their interest; however, only those selected for interviews will be contacted. 
•    For additional career opportunities, please visit www.rexel.ca. 

Skills Required

  • 3-5 years of experience in electrical distribution, sales support, customer service, administrative, or related roles
  • Strong Microsoft Office skills
  • Strong Microsoft Excel skills
  • Strong organizational abilities
  • Strong communication abilities
  • Strong analytical abilities
  • Post-secondary education
  • Experience with CRM platforms
  • Experience with reporting systems
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The Company
HQ: Paris
16,165 Employees
Year Founded: 1967

What We Do

Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. The Group supports its customers to be at their best in running their business, by providing a broad range of sustainable and innovative products, services, and solutions in the field of technical supply, automation, and energy management. Rexel operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2023. Over the past five years, Rexel has proven its ability to structurally outperform the growing and increasingly attractive electrical distribution market. The demand in green energy and energy efficiency has boosted the Group’s businesses. On February 11, 2021, Rexel presented its mid-term ambitions. The Group’s strategy relies on a growth, value-creation and ESG ambition approach, via several strategic initiatives: - Accelerating growth through “More Customers, More SKUs, More Digital” - Improving operational and financial performance, in particular through digital - A balanced capital allocation around return to shareholders and investment in future growth. As an example, Rexel seizes any external growth opportunity in order to strengthen its position in certain geographies such as the United States or to add adjacent skills. ESG targets for 2030: - A 35% reduction in CO2 emissions of its operations (scopes 1&2) compared to 2016 - A 45% reduction in CO2 emissions from the use of products sold (scope 3) compared to 2016. 2023 sales: €19.2 billion 19 countries 1,900 branches 27,000 employees

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