Sales Support Coordinator

Posted 4 Days Ago
Be an Early Applicant
Brant, ON, CAN
In-Office
Entry level
Retail • Design • Industrial
The Role
Manage customer orders from purchasing through supply, provide updates on lead times, deliveries, stock, credit limits, returns, and projects, and maintain strong customer and supplier relationships. The role also involves coordinating timely product availability, handling multiple priorities, and delivering clear, professional customer communication in a fast-paced environment.
Summary Generated by Built In

Salary:

Competitive Salary + Bonus + Excellent Benefits

So, who are we? We are Neville Lumb, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Support Coordinator based in Branston, Burton on Trent (DE14 3PD), you’ll be responsible for: 

  • To accurately and professionally manage our customer orders in terms of purchasing and supplying to meet their expectations.

  • To be the main point of customer contact providing all updates and relevant information.

  • Provide clear communication to our customers regarding lead times, call off’s deliveries, stock availability, credit limits, returns, project updates and other relevant information.

  • Organise products to be in stock in timely manner ready for customers.

  • Build relationships with key suppliers.

This is a full time role working 40 hours a week - Monday - Friday 08:00am - 5.00pm.

And here’s what we’d like you to have: 

  • Plumbing & Heating, Construction or Sanitaryware experience.

  • PC literacy in Excel and Outlook.

  • A customer focused attitude.

  • Great communication skills.

  • Proven experience in organisation, prioritisation and the ability to multi-task.

  • Prior experience working in a fast paced environment.

We look forward to receiving your application!

#ACHS50

Skills Required

  • Experience in plumbing and heating, construction, or sanitaryware
  • PC literacy, including Microsoft Excel and Microsoft Outlook
  • Customer-focused attitude
  • Strong communication skills
  • Proven organization, prioritization, and multitasking abilities
  • Experience working in a fast-paced environment
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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