Job Summary
We are looking for a Sales Support Coordinator to be based in Lagos, Nigeria! Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
Where You'll Make a Difference
- Provide administrative and commercial support to the sales team.
- Support the achievement of business and financial targets.
- Act as a key link between customers, Account Managers, and internal teams.
- Manage sample requests, including system entry, packing, and shipping.
- Generate quotations and provide documentation support.
- Maintain customer projects, pricing, and system updates.
- Coordinate with internal stakeholders to ensure timely customer support.
- Manage Salesforce and SAP system activities accurately.
- Deliver excellent customer service and resolve queries efficiently.
- Support commercial processes with a high level of accuracy and attention to detail.
What Makes You the Right Fit?
- Experience in Sales Support, Customer Service, or Administration.
- Strong customer service mindset and communication skills.
- Experience using Salesforce and SAP (required).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and stakeholder management skills.
- Results-oriented with a focus on quality and deadlines.
- Ability to work independently and as part of a team.
- Must have the right to live and work in Lagos, Nigeria.
How Would You Stand Out?
- Experience supporting commercial teams in a multinational environment.
- Strong understanding of sales processes and administration.
- Ability to build effective relationships across functions.
- Proactive and solution-oriented approach.
- Experience working in fast-paced, customer-focused environments.
- Adaptable, resilient, and comfortable managing change.
- Committed to continuous learning and development.
Why Choose Us?
- Fantastic opportunity to become part of our fast-moving, creative and innovative team!
- Professional onboarding process
- Ability to work with multiple disciplines in a dynamic, global environment
- Training opportunities
- Exposure to regional and global stakeholders
- Career development opportunities within a leading multinational organization
- Collaborative and inclusive team culture focused on customer success and innovation.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- Experience in sales support, customer service, or administration
- Strong customer service mindset and communication skills
- Experience using Salesforce and SAP
- Excellent organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving and stakeholder management skills
- Results-oriented approach focused on quality and deadlines
- Ability to work independently and as part of a team
- Right to live and work in Lagos, Nigeria
- Experience supporting commercial teams in a multinational environment
- Strong understanding of sales processes and administration
- Ability to build effective relationships across functions
- Proactive and solution-oriented approach
- Experience in fast-paced, customer-focused environments
- Adaptable, resilient, and comfortable managing change
- Commitment to continuous learning and development
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
