Has solid understanding of functional tasks. Assistance may be required from more experienced team members and will vary depending on task complexity. Work may be reviewed for new or more complex tasks.
What You’ll Do:
Administrative/Clerical Support
- Provide a wide variety of administrative and clerical support to Managers, Attorneys and Sales Reps
- Scheduling/Travel arrangements
- Expense reports and invoice processing
- Monitor general voicemail inbox
- May support sales representatives in account servicing as needed
Customer Service
- Assists in customer service functions.
- Acts as the team’s resource and subject matter expert to answer questions and resolve issues
Record Keeping & Reporting
- Generates reports and gathers information to help support sales initiatives
- Maintains sales database systems (GAB, Sales Force etc.) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systems
Marketing/Social Media/Event Planning
- May coordinate the workflow of marketing-related requests
- Manages marketing requests and distributes marketing materials such as flyers and brochures to the team and customer base as needed.
- Coordinates venues and vendors for tradeshows and company events
Training & Education
- Responsible for providing event follow up communication as needed to clients and staff
- Delivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training. May include onboarding training and soft skills training
- Coordinates and executes educational and training events. Assists in resourcing and logistics
- Other duties as assigned
What You’ll Bring:
- High School diploma or equivalent
- 1-3 years of experience
- Working knowledge of fundamental concepts, practices and procedures of the sales department/field
- Familiarity with sales database systems or software such as Salesforce
- Good listening, verbal and written communication skills
- Good customer service skills
- Establishes effective working relationships at the work group level
- Good organizational skills with the ability to multi-task, prioritize and follow up
- Proficient in Microsoft Word, Excel and PowerPoint
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Skills Required
- High School diploma or equivalent
- 1-3 years of experience
- Familiarity with sales database systems or software such as Salesforce
- Proficient in Microsoft Word, Excel and PowerPoint
- Good listening, verbal and written communication skills
- Good customer service skills
- Good organizational skills
First American Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.
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Healthcare Strength — Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
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Retirement Support — A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
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Equity Value & Accessibility — An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.
First American Title Insights
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
