Sales Support Assistant - DR

Posted 3 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
25-26 Hourly
Entry level
Digital Media
The Role
Supports the Direct Response Sales team by processing advertising orders, coordinating campaign execution, managing client requirements, troubleshooting creative and traffic issues, resolving billing discrepancies, and assisting Account Executives with client research. The role requires strong organization, communication, multitasking, attention to detail, and proficiency with Microsoft Office in a fast-paced media sales environment.
Summary Generated by Built In

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced sales environment? We're looking for a Sales Support Assistant – Direct Response to provide comprehensive support to the Direct Response Sales team, ensuring seamless campaign execution, accurate order processing, and exceptional client service while supporting Scripps Networks’ strategic sales objectives.

If you're organized, proactive, and passionate about delivering outstanding support, this is your opportunity to join our passionate team where your contributions fuel the stories that matter and the connections that count.

WHAT YOU'LL DO

  • Process direct response advertising orders with accuracy and attention to detail
  • Collaborate with internal departments to ensure flawless post-sale execution of advertising deals across multiple endpoints
  • Facilitate clients’ brand allocations, flighting requirements, shifts, commercial instructions, content constraints, and ad hoc requests
  • Communicate with Sales, Marketing, Commercial Operations and Pricing and Inventory teams to execute sponsorship opportunities
  • Troubleshoot creative issues/requests and delivery of traffic instructions to facilitate campaigns air by clients’ start date
  • Resolve outstanding billing discrepancies and ensure timeline client payments
  • Support Account Executives and Sales Management in researching client initiatives, strategies, and/or brand launches

WHAT YOU'LL NEED

  • High school diploma or equivalent required
  • Prior media internship(s) preferred

WHAT YOU'LL BRING

  • Skills & Abilities
  • Highly motivated, proactive, and able to work autonomously with a solution-oriented, problem-solving approach
  • Ability to multi-task, prioritize, and maintain excellent attention to detail
  • Strong verbal and written communication skills
  • Proficient use of Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Must have the ability to learn new systems and platforms

WHERE YOU'LL LIVE, WORK, AND PLAY

New York City is the ultimate destination for ambitious professionals seeking endless opportunities and unmatched energy. As the media capital of the world, NYC offers unparalleled access to industry leaders, cultural institutions, and career growth. From world-class dining and Broadway shows to iconic landmarks like Central Park and the Brooklyn Bridge, the city provides an exciting backdrop for both work and play. With diverse neighborhoods, cutting-edge innovation, and a vibrant community, New York City is where you can build your career while experiencing everything this dynamic metropolis has to offer.

#LI-SM2
#LI-Hybrid

COMPENSATION RANGE:Hourly: $25.48 - 26.44


 

Pursuant to state and local salary transparency laws, the salary range posted is specific to candidates who will perform this work in New York.


 

ADDITIONAL BENEFITS:
  • A career path to grow your professional experiences

  • Full medical, dental and vision benefits, as well as certain other health and wellness benefits

  • Retirement savings plan with company match

  • Other key company benefits include disability accident insurance, hospital indemnity, critical illness, life insurance, AD&D, ID protection, pet discount program, and employee assistance program. More details about timing and conditions of benefits eligibility and other plan terms and conditions will be provided upon hire.

If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. 

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

Skills Required

  • High school diploma or equivalent
  • Prior media internship experience
  • Proficiency with Microsoft Office, including Excel, Word, Outlook, and PowerPoint
  • Strong verbal and written communication skills
  • Ability to multitask, prioritize, and maintain excellent attention to detail
  • Ability to learn new systems and platforms
  • Ability to work autonomously with a proactive, solution-oriented approach

The E.W. Scripps Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The E.W. Scripps Company and has not been reviewed or approved by The E.W. Scripps Company.

  • Retirement Support A 401(k) with company match is part of the standard package, and retirement planning is highlighted in company materials. This provides a conventional savings vehicle that aligns with large‑company norms.
  • Parental & Family Support Adoption assistance is offered, and eligibility includes spouses and domestic partners. Parental leave is described as standard, with specifics varying by role and location.
  • Wellbeing & Lifestyle Benefits Offerings include an Employee Assistance Program, mental health resources, ID protection, and pet programs, alongside community giving perks via the Scripps Howard Fund. Some roles also note flexible schedules, remote options, or an optional four‑day work week.

The E.W. Scripps Company Insights

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The Company
HQ: Cincinnati, OH
5,168 Employees
Year Founded: 1878

What We Do

Serves audiences and businesses through a growing portfolio of television, radio and digital media brands. The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As the nation’s fourth-largest local TV broadcaster, Scripps serves communities with quality, objective local journalism and operates a portfolio of 61 stations in 41 markets. The Scripps Networks reach nearly every American through the national news outlets Court TV and Newsy and popular entertainment brands ION, Bounce, Grit, Laff and Court TV Mystery. Scripps is the nation’s largest holder of broadcast spectrum. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, “Give light and the people will find their own way.”

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