When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleSales Support Administrator - SAP (Shelton, CT)
Location(s)Shelton
The Sales Support Administrator (SAP) plays an integral role in executing the service contract business to grow PerkinElmer’s revenue and profitability in line with our strategic business goals. The ideal candidate will effectively support the service sales team and execute service contract operations accurately in SAP while meeting or exceeding KPIs and adhering to the company’s policy of continuous improvement. This role supports and contributes to PerkinElmer’s service contract business and will report to the Sales Support Supervisor in the Customer Enablement division. This position is based in Shelton and may require minimal travel.
Location: This is an on-site position based in Shelton, CT and may require minimal travel.
Job Responsibilities:
- Accurately create and modify service contract quotes and service contracts, resulting in a high efficiency workload.
- Ensure timely maintenance of records in SAP and Salesforce, or other Sales Automation tools.
- Validate the integrity of purchase orders against quotes and renewal quotes against the prior contract.
- Ensure discounts and payment terms on quotes and/or contracts conform to the PE approval process.
- Knowledge of invoicing procedures in order to accurately process service contract cancellations, credits, and re-bills. Commitment to thoroughly resolving AR related inquiries.
- Provide guidance and assistance to sales representatives and field partners using critical thinking and approved service contract SOPs.
- Manage external and internal queries in a professional, client-oriented manner (requests for quotes, pricing, terms & conditions, etc.).
- Collaborate with key stakeholders to develop bids and RFQ responses, oversee government service contract quote preparation, monitor progress, address potential issues, and implement follow-up plans.
- Use critical thinking and system knowledge to identify and correct errors independently.
Systems Utilized: SAP, Salesforce, Excel, Word, Outlook, Teams
Qualifications/Education/Technical Skills:
- BA in business or related service industry experience preferred.
- 3+ years of administrative experience working in SAP.
- Salesforce experience preferred.
- Strong technically.
- Capability to work accurately and quickly, managing tasks through prescribed processes, with critical thinking to bridge process gaps on non-standard tasks.
- Aptitude to develop solutions to problems.
- Commitment to accuracy and quality work; ability to add value.
- Strong attention to detail.
- Ability to work under flexible and dynamic conditions to meet deadlines.
- Legal administrative experience preferred.
The annual compensation range for this full-time position is $60,320.00 to $70,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
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Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
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Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
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Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
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What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
