13-Month Maternity Leave Contract | 24 August 2026 to 15 September 2027
Are you an organised administrator who enjoys supporting sales teams, managing processes and solving problems behind the scenes?
We're looking for a Sales Support & Administration Coordinator to support our Account Management team, ensuring customers receive a seamless experience from order processing through to onboarding and implementation. This is a hands-on role focused on administration, process execution and stakeholder coordination.
What You'll DoProvide exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
Support the sales team with onboarding, order processing and contract implementation
Assist the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.
Coordinate with other departments such as Legal, Finance and Fulfilment teams to resolve issues
Maintain accurate records and workflows in Salesforce and internal systems
Help remove roadblocks and ensure a smooth customer experience
Identify opportunities to improve processes and drive efficiencies across the direct client portfolio, as required.
Experience in Sales Support, Administration, Customer Operations or Account Coordination
Confident using Salesforce, CRM systems and Microsoft Office
Exposure to billing, invoicing or SAP is highly regarded
Strong attention to detail and organisational skills
Enjoy working in a fast-paced, process-driven environment
Experience within financial services, insurance, professional services, technology or SaaS businesses will be highly regarded.
Supportive team with full training and handover provided
Hybrid working model
Varied role with exposure to sales, legal, finance and customer operations
Opportunity to build valuable commercial and stakeholder management skills.
LexisNexis Risk Solutions is the essential partner in the assessment of risk. We provide customers with insights and technologies that drive growth, improve operational efficiencies, and enhance customer experiences.
Our solutions span fraud and identity management, financial crime compliance, and payments, helping organisations navigate risk with confidence in an increasingly complex world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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EEO Know Your Rights.
Skills Required
- Experience in Sales Support, Administration, Customer Operations or Account Coordination
- Confident using Salesforce and CRM systems
- Proficient with Microsoft Office
- Exposure to billing, invoicing or SAP
- Strong attention to detail and organisational skills
- Ability to work in a fast-paced, process-driven environment
- Experience within financial services, insurance, professional services, technology or SaaS businesses
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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