Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Sales Support Admin. to join our growing team. This role involves supporting the sales team with administrative tasks in regard to new loan production, client outreach, and daily activities to allow the loan officers to focus on dealer relationships and strengthen ties with their borrowers. Additional activities include handling inbound call overflow, addressing client update requests when loan officers are on vacation, and various reporting needs for management.
Essential Functions:
- Ability to handline administrative tasks for LOs on vacation or out sick
- Responsible for client outreach along with inbound call overflow and email assistance with expiring locks
- Will manage administrative reporting needs from expiring locks, rejected COFs, loans needing additional outbound calls by LO, compiling notes from various meetings and assist with post meeting activities
- Responsible for assisting Los with various administrative tasks and scheduling needs
Education and/or Work Experience Requirements:
- 2 years of mortgage processing experience
- Strong attention to detail
- Ability to work independently and part of a sales team
- Knowledge of Encompass Loan Origination System
- Knowledge of Composer Phone System
- Bi-lingual (Spanish preferred)
Physical Demand:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Must be able to lift and carry up to 50 lbs
- Must be able to talk, listen and speak clearly on telephone
- Able to sit at a work station for prolonged periods of time
Skills Required
- 2 years of mortgage processing experience
- Strong attention to detail
- Ability to work independently and as part of a sales team
- Knowledge of Encompass Loan Origination System
- Knowledge of Composer Phone System
- Bilingual Spanish ability
- Ability to lift and carry up to 50 pounds
- Regular, punctual attendance
What We Do
Triad Financial Services, Inc. NMLS ID #1063 (www.nmlsconsumeraccess.org)is one of the oldest and most trusted lenders in the manufactured home industry with over 60 years of lending experience. Triad is trusted by customers, dealers, lending institutions and realtors alike and has helped tens of thousands of families realize their American Dream of homeownership. As one of the very top consumer lenders in the nation, our goal is to be the friendliest, hardest working, service-oriented companies in the business. Triad is headquartered in Jacksonville, FL with full-service branch offices in Bourbonnais, IL and Anaheim, CA. We currently provide financing in 47 states and can serve your needs through our extensive network of regional management and field offices. 13901 Sutton Park Dr S Ste. 300, Jacksonville, Florida 32224, United States - NMLS #1063
