Sales Strategy Support Analyst I

Job Description
Join our Sales Success team and become a subject matter expert in J.P. Morgan Payments accounts and products. Be at the heart of driving business growth and supporting seamless sales execution for our Global Corporate Banking clients. Unlock your potential by collaborating with sales and client management teams, and help deliver best-in-class solutions in a dynamic, growth-focused environment.
As a Sales Strategy Support Analyst in the Sales Success team, you will play a key role in supporting Payments Sales Managers and Payments Client Managers. You will manage the hand-off of client mandates, initiate account and product setup requests, and coordinate billing, pricing, interest rate, and credit facility changes. You will ensure risk controls are followed and contribute to process improvement initiatives, helping the team achieve business growth and client satisfaction.
Job responsibilities:

• Provide subject matter expertise on J.P. Morgan Payments accounts and products to support day-to-day inquiries from Payments Sales Managers and Payments Client Managers.
• Initiate implementation requests for new accounts and products, ensuring accuracy and timely coordination with Client Onboarding.
• Submit billing change requests and coordinate with Billing Operations for correct implementation.
• Submit pricing change requests and coordinate with Billing Operations for accurate execution.
• Submit interest rate setups and changes as mandated by client coverage teams.
• Submit credit requests to set up and maintain credit facilities for client accounts and products.
• Participate in process improvement initiatives to enhance client and stakeholder experience.

Required qualifications, capabilities, and skills:

• Bachelor's degree.
• Understanding of J.P. Morgan Payments accounts, products, billing, and pricing processes and procedures.
• Advanced verbal and written communication skills.
• Project management and coordination skills, with the ability to mobilize internal networks and resources.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Experience supporting sales or client management teams in a financial services environment.
• Familiarity with risk controls and process improvement initiatives.

Preferred qualifications, capabilities, and skills:

• Familiarity with Deal Manager, GLASS, and Adobe DocuSign
• Experience in data collection and analytics is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.