Trading Services Analyst, Margin Services Operations

Job Description
If you're passionate, curious and ready to make an impact, we're looking for you to help us grow our businesses for the future.
As a Trading Services Analyst within the Margin Operations Services, you will manage international securities and escrow in support of clients' derivatives exposures, ensuring compliance with ISDA Agreements. You will liaise directly with clients' market counterparts to agree on collateral obligations and movements, and manage the terms of the Credit Support Annexes. Your role will be pivotal in maintaining operational excellence and client satisfaction.
Job Responsibilities:

• Ensure compliance with key risk and control environment standards.
• Review and update current workflows and task lists to minimize financial loss.
• Collaborate with Risk Management to identify and mitigate potential risks.
• Proactively recommend process improvements for risk mitigation.
• Communicate effectively with the team to ensure understanding of issues.
• Escalate and resolve operational issues, updating procedures as necessary.
• Investigate and implement new procedures or systems to enhance service.
• Ensure all work is actioned, accounted for, and control procedures are adhered to.
• Resolve outstanding issues and liaise with other areas for satisfactory conclusions.
• Review workflows and report on KPIs and other MIS statistics.
• Track trends in work volumes and propose solutions for negative trends.

Required qualifications, capabilities, and skills:

• Minimum 3 years' experience in Securities Lending, Settlements, Trade Support/Middle Office, or COACs role.
• Strong knowledge of global financial markets.
• Proficiency in Microsoft Excel.
• Excellent analytical skills and independent decision-making mindset.
• Strong focus on improving processes and procedures.
• Strong interpersonal and communication skills to build relationships with strategic partners.
• Ownership and accountability in driving change and enhancing controls.
• Ability to prioritize work and manage pressure in a fast-paced environment.

Preferred qualifications, capabilities and skills

• Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.
• Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.
• Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.