Sales Strategy & Operations Manager

Posted 15 Days Ago
New York, NY
Hybrid
140K-170K
Mid level
Beauty • Enterprise Web • Fintech • Payments • Software
GlossGenius is a POS and business management system for beauty and wellness businesses.
The Role
The Sales Strategy & Operations Manager will support sales planning, forecasting, reporting, and provide insights to improve sales performance.
Summary Generated by Built In

About the Role

As a Sales Strategy & Operations Manager, you will be a foundational member of our growing RevOps team and will directly influence the trajectory of our sales organization by providing the critical analysis, planning, and insights needed to scale effectively. You will work closely with sales leadership and the sales team to build the frameworks for annual planning, forecasting, and performance reporting that will drive our success in a rapidly evolving market.

You will report to the Director of Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays).

What You’ll Do

  • Sales Strategy & Planning:
    • Support the annual and quarterly sales planning process, including territory design, quota setting, and market segmentation
    • Collaborate with sales leadership to develop and refine sales compensation plans that align with company goals
    • Conduct market analysis to identify new growth opportunities and competitive threats
    • Help define and document scalable sales processes, best practices, and playbooks
  • Forecasting & Reporting:
    • Own the sales forecasting process, working with sales managers to improve accuracy and predictability
    • Design, generate, and maintain key sales performance reports and dashboards for sales leadership and the broader organization
    • Analyze sales data to identify trends, diagnose performance issues, and provide actionable recommendations
    • Prepare regular business reviews and presentations that highlight key metrics, insights, and strategic recommendations
  • Analytics & Business Insights:
    • Utilize advanced analytics to uncover insights on pipeline health, sales cycle efficiency, and customer win/loss trends
    • Act as a key liaison between the sales team and other departments (e.g., Marketing, Finance) to ensure data alignment and smooth cross-functional collaboration
    • Provide ad-hoc analysis and support to sales leadership for strategic decision-making

What We’re Looking For

  • 4+ years of experience in a sales strategy, sales operations, or business analysis role, preferably within a tech or SaaS environment
  • Proven experience with data analysis, including strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, advanced formulas) and business intelligence tools (e.g., Tableau, Looker)
  • Deep understanding of CRM software (e.g., Salesforce, HubSpot) and its role in sales reporting and forecasting
  • Excellent analytical and problem-solving skills, with an ability to translate complex data into clear, concise, and actionable insights
  • Experience with sales compensation plan design and administration preferred
  • Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) preferred
  • Experience with SQL preferred

Benefits & Perks

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The starting base salary for this role in New York is between $140,000 and $170,000 plus target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions
If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. 

Top Skills

Excel
Google Sheets
Hubspot
Looker
Outreach
Salesforce
Salesloft
SQL
Tableau
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The Company
HQ: New York, NY
181 Employees
Year Founded: 2017

What We Do

GlossGenius is one of the fastest growing solutions powering small business owners across the US in the beauty & wellness space with elegant, vibrant, and intuitive software. GlossGenius’s complete “business-in-a-box” platform spans powerful SaaS and fintech solutions, enabling tens of thousands of business owners to run their entire set of business operations every day.

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