Sales Strategy & Operations Manager

Posted 2 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Senior level
Marketing Tech • News + Entertainment • Software
The Role
Own and scale Fever for Business’s commercial operating system. Responsibilities include sales forecasting, pipeline reviews, KPI tracking, executive reporting, territory and capacity planning, CRM optimization, strategic analysis, automation, cross-functional business planning, and team leadership. The role improves sales productivity, revenue performance, and operational efficiency across Sales, Business Development, and Channel & Alliances.
Summary Generated by Built In

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Meet The Team

Fever for Business (F4B) is our B2B organization, built around a simple idea: providing live experiences as a service to other businesses.

We help businesses, schools and global brands create memorable events without the usual complexity by prividing a reliable, scalable, and high-quality service.

From intimate Candlelight Private Concerts or a large-scale multi-city activation, we turn live entertainment into a repeatable business solution that drives employee engagement and brand differentiation. Our team owns the full journey, from initial sales and strategy to global execution, working closely with Fever Originals and Operations to scale B2B experiences smoothly and at a global level.

Join us if you are excited about redefining B2B entertainment, build global partnerships, and turn world-class culture into a seamless business service.


The Role

As our Sales & Strategy Operations Manager, you will own and scale the commercial operating system for Fever for Business. You will drive sales planning, forecasting, performance management, process optimization, and strategic initiatives that improve commercial productivity and accelerate revenue growth. As a key partner to commercial leadership, you will enable data-driven decision-making and operational excellence across Sales, Business Development, and Channel & Alliances.


What You'll Do

  • Own the commercial operating cadence, including forecasting, pipeline reviews, QBRs, KPI tracking, and executive reporting
  • Drive forecasting accuracy and provide visibility into pipeline health, commercial performance, risks, and opportunities
  • Develop scalable frameworks for territory planning, account segmentation, capacity planning, and resource allocation
  • Design and optimize commercial processes, operating models, and CRM best practices to improve efficiency and scalability
  • Lead strategic analyses and develop recommendations to improve sales productivity, revenue performance, and operational effectiveness
  • Partner with Sales, Finance, Product, Marketing, and Operations on cross-functional initiatives and business planning
  • Evaluate and implement automation, AI, and technology solutions that enhance commercial execution
  • Manage and mentor the Sales Strategy & Operations team, fostering a high-performance, data-driven culture

Who You Are

  • 5–8 years of experience in Sales Operations, Revenue Operations, Business Operations, Commercial Strategy, Consulting, or similar analytical roles
  • Bachelor's degree in Engineering, Economics, Business, Computer Science, Mathematics, or another quantitative discipline; MBA is a plus
  • Strong experience in forecasting, pipeline management, sales planning, and performance analytics
  • Proven experience improving commercial processes in a high-growth technology company, SaaS business, marketplace, consulting firm, or similar environment
  • Advanced Excel/Google Sheets and SQL skills; experience with Salesforce and BI tools
  • Strong analytical, communication, and stakeholder management skills
  • Experience leading projects and managing or mentoring team members
  • Fluency in English and Spanish

Some Nice Extras

  • Experience with AI tools, automation, and workflow optimization
  • Familiarity with Python or other scripting languages
  • Experience building dashboards, reporting frameworks, and scalable operating models
  • High ownership mindset with the ability to operate effectively in fast-paced, ambiguous environments

Why You'll Love It Here

  • Attractive compensation package with room to grow.
  • 40% discount on all Fever events and experiences + free Candlelight voucher.
  • Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
  • Payflow: option to access part of your salary in advance.
  • Taxdown: help optimizing and filing your taxes.
  • Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
  • Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
  • Language learning support: English and Spanish lessons.
  • Hybrid work setup: home office friendly with a central Madrid office location.
  • Snacks, drinks, and fresh fruit are always available at the office.
  • Dynamic international team: a young, talented group creating a great work environment.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Skills Required

  • 5-8 years of experience in Sales Operations, Revenue Operations, Business Operations, Commercial Strategy, Consulting, or similar analytical roles
  • Bachelor's degree in Engineering, Economics, Business, Computer Science, Mathematics, or another quantitative discipline
  • Strong experience in forecasting, pipeline management, sales planning, and performance analytics
  • Experience improving commercial processes in a high-growth technology company, SaaS business, marketplace, consulting firm, or similar environment
  • Advanced Microsoft Excel or Google Sheets skills
  • Advanced SQL skills
  • Experience with Salesforce and business intelligence tools
  • Strong analytical, communication, and stakeholder management skills
  • Experience leading projects and managing or mentoring team members
  • Fluency in English and Spanish
  • MBA
  • Experience with AI tools, automation, and workflow optimization
  • Familiarity with Python or other scripting languages
  • Experience building dashboards, reporting frameworks, and scalable operating models
  • Ability to operate effectively in fast-paced, ambiguous environments

Fever Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.

  • Wellbeing & Lifestyle Benefits Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
  • Flexible Benefits U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
  • Parental & Family Support Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.

Fever Insights

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The Company
HQ: New York, NY
1,433 Employees
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.

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