Sales Specialist

Posted 2 Days Ago
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Chorley, Lancashire, England, GBR
In-Office
Entry level
Retail
The Role
Build relationships with new and lapsed customers, understand their needs, and achieve sales and profit targets through upselling and cross-selling. Provide product advice, manage customer orders, advise on trading terms and credit levels, develop supplier knowledge, and support customer-experience initiatives. The role requires strong customer focus, rapport-building, organization, attention to detail, proactive behavior, and effective use of IT equipment and telephone communication.
Summary Generated by Built In

We have an exciting opportunity for a Sales Specialist based in our Chorley (PR6 0PH) branch!

Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is on the hunt for a Sales Specialist who is as passionate about great service as we are. 

 

Frazer, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Hours: 7am-5pm Monday-Friday  (can be flexible on start/finish times)

 

What You’ll Be Doing 

  • Building excellent relationships with new and lapsed customers so you can understand and meet their needs 

  • Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice. 

  • Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge 

  • Ensuring all customer orders are fulfilled in a timely fashion. 

  • Following plans to continuously improve customer experience. 

  • Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial) 

  • Supporting all Company initiatives. 

 

What We’re Looking For 

Enthusiasm - Positivity and unyielding passion for the merchant world. 

Decency – Honesty, integrity, and mutual respect 

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together. 

Pride - Dedication in producing top-notch results. 

 

What’s in it for you? 

  • Competitive Basic Salary 

  • Performance Related Bonus 

  • Retirement Savings Plan (Pension) – with Legal & General 

  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. 

  • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway 

  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) 

  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

  • Employee Discount 

  • Refer a Friend scheme 

  • Wellbeing Centre via WorkPerks 

  • New Reward and Recognition programme – launching soon! 

Required Skills and Experience 

  • Great customer focus and desire to do your absolute best to get the best outcomes 

  • Ability to build rapport and develop good understanding of your portfolio to secure future projects. 

  • Pro active 

  • Well organised 

  • Great attention to detail 

  • Efficiently use IT equipment and have a strong telephone presence. 

About us 

At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

 

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today! 

Skills Required

  • Strong customer focus and commitment to achieving positive customer outcomes
  • Ability to build rapport and understand customer portfolios to secure future projects
  • Proactive approach
  • Well-organized
  • Strong attention to detail
  • Ability to use IT equipment efficiently
  • Strong telephone presence
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The Company
20,000 Employees

What We Do

STARK is one of the United Kingdom's largest retailers and distributors of building and construction materials. The company serves as a preferred local partner for professional builders, offering a wide array of building materials, specialized services, and expert advice to support construction projects across the region.

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