The Role
Own the full B2B sales cycle from prospecting and discovery through proposal and closure. Target ERP, fintech, invoicing, payments, and supply chain customers, uncover workflow challenges, and position ZoTok.ai as an automation solution. Build and manage qualified pipelines, conduct consultative sales conversations, coordinate internal stakeholders, maintain accurate CRM visibility, and use customer feedback to improve messaging, objection handling, and conversion.
Summary Generated by Built In
Sales Specialist
Location: Hyderabad, Telangana, India | Experience: 2-7 years
About the CompanyZoTok.ai, part of Zono Tradetech Pvt Ltd, is an AI-powered conversational commerce platform built to turn WhatsApp into a business automation engine. The platform helps brands, distributors, and retailers digitize and streamline the order-to-cash cycle through practical AI-driven chat experiences. The company’s mission is to become the most loved network for distributors by making every message count and turning unstructured WhatsApp chats into meaningful business actions. It is a growing startup with a user-first mindset, a culture of humility and relentless improvement, and a belief that every role matters in building a stronger ecosystem. The team values consistency over shortcuts, learning from mistakes, and growing together. This role sits in a company that values problem solvers, fast movers, strong communicators, and people who understand business impact, not just tools.
Company Practices & Ways of Working- The company encourages a user-first mindset and expects teams to stay humble, relentless, and focused on solving real customer problems. This supports a culture where ownership and execution matter as much as ideas.
- The organization operates with limited corporate layers, giving people exposure, responsibility, and learning opportunities. That structure helps capable contributors move fast and have visible business impact.
- The company values consistency, learning from mistakes, and growing together as one ecosystem. Team members are expected to collaborate openly and contribute across functions when needed.
This role owns revenue growth through consultative selling to customers who operate in ERP, fintech, invoicing, payments, and supply chain environments. The focus is on identifying the right accounts, understanding business workflows, and positioning ZoTok.ai as a practical solution that improves order-to-cash efficiency. Success depends on the ability to connect product value to business pain points, especially for prospects who already understand ERP sales and related operational processes. The person in this role will work closely with internal teams to move opportunities forward with speed, clarity, and accountability. The role is best suited for someone who can build trust, handle complex business conversations, and convert understanding of domain workflows into meaningful sales outcomes.
Key Responsibilities- Own the full sales cycle for assigned prospects, from discovery to closure, with a clear focus on revenue outcomes and account conversion rather than just activity volume.
- Identify and engage ERP, fintech, invoicing, payments, and supply chain customers who can benefit from workflow automation, and translate business needs into compelling solution conversations.
- Build a qualified pipeline through direct outreach, follow-up discipline, and account prioritization that improves conversion efficiency and shortens sales turnaround times.
- Run consultative discussions that uncover how prospects manage orders, invoices, payments, and supply chain processes, then position the platform against those operational gaps.
- Coordinate with internal stakeholders to maintain momentum across lead qualification, proposal handling, and closing steps, ensuring a smooth buyer experience and predictable execution.
- Maintain accurate pipeline visibility and sales hygiene so leaders can see forecast quality, deal progress, and blockers early enough to act on them.
- Use market and customer feedback to sharpen the pitch, improve objection handling, and strengthen overall conversion across similar business profiles.
- Strong understanding of ERP, fintech, invoicing, payments, and supply chain workflows, with the ability to speak credibly about how these systems affect business operations and revenue.
- Proven sales discipline in a B2B environment, including lead qualification, pipeline management, follow-up consistency, and the ability to move opportunities from interest to commitment.
- Commercial thinking that connects product features to business outcomes, especially where operational efficiency, process visibility, and order-to-cash improvement matter.
- Excellent communication skills for discovery calls, stakeholder alignment, negotiation, and handling objections in a clear, confident, and customer-friendly way.
- Comfortable working with CRM tools and sales processes that support visibility, accountability, and reliable forecasting across the funnel.
- Ability to learn quickly, adapt messaging by customer type, and collaborate closely with internal teams to keep deals moving forward.
- Strong ownership and problem-solving mindset, with the resilience to work through long sales cycles and changing customer priorities.
- Prior experience selling to customers in ERP, fintech, SaaS, payments, or supply chain-related environments will help ramp faster and improve fit with the target account profile.
- Familiarity with WhatsApp-based business workflows, conversational commerce, or automation-led sales motions will be an added advantage.
- Exposure to startup environments where speed, adaptability, and direct ownership are essential will be a strong plus.
- A track record of managing sales conversations with business users or decision-makers, with enough maturity to handle complex workflows and translate them into commercial outcomes.
- A curious, consultative approach that helps uncover real customer pain points around invoices, payments, supply chain flow, and process automation.
- The discipline to stay organized, follow through consistently, and keep deals moving without losing visibility or accountability.
- A growth mindset and willingness to learn quickly, adapt to a fast-moving startup environment, and contribute beyond narrow job boundaries.
ZoTok is a strong fit for someone who wants real ownership in a growing startup and values the chance to make visible business impact. The company is building at the intersection of AI, conversational commerce, and supply chain communication, which creates a practical and meaningful sales narrative rather than a purely theoretical one. This role gives you the opportunity to work closely with a product that solves real operational problems for distributors and related businesses, while developing your ability to sell across ERP, fintech, invoicing, payments, and supply chain contexts. If you want exposure, learning, and responsibility without unnecessary corporate layers, this environment is designed for that. The team values people who move fast, think clearly, collaborate well, and keep improving. That makes it a strong place for someone who wants to grow with the company and have a direct hand in shaping revenue outcomes.
What We Offer- Exposure to a fast-growing startup environment where your work directly influences revenue, customer understanding, and the evolution of the sales motion.
- Ownership and learning opportunities without heavy corporate layers, giving you room to build judgment, sharpen execution, and grow quickly through responsibility.
- A culture that values collaboration, humility, and continuous improvement, with a strong emphasis on doing meaningful work that matters to customers.
Skills Required
- 2-7 years of relevant sales experience
- Proven B2B sales experience, including lead qualification, pipeline management, follow-up, and opportunity progression
- Strong understanding of ERP, fintech, invoicing, payments, and supply chain workflows
- Experience conducting consultative discovery, stakeholder alignment, negotiation, and objection handling
- Ability to use CRM tools and maintain accurate pipeline and forecast visibility
- Strong communication, ownership, organization, resilience, and problem-solving skills
- Experience selling to ERP, fintech, SaaS, payments, or supply chain customers
- Familiarity with WhatsApp-based workflows, conversational commerce, or automation-led sales
- Experience in a startup environment
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The Company
What We Do
Zono Tradetech, through its ZoTok.ai product, develops an AI-driven conversational-commerce platform for businesses. Integrated with WhatsApp, it digitizes and automates order, invoice, and payment workflows, helping companies manage customer relationships and distribution operations without expensive distribution-management systems. The company positions ZoTok as a generative-AI-powered network CRM and SaaS solution focused on supply-chain and commerce processes for enterprises in India and globally.
