Sales Specialist - Upsell

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
18-26K Hourly
Entry level
Consumer Web • Security
We’re making an all-in-one intelligent safety solution that's simple to understand and easy to use.
The Role
Proactively contact existing Aura customers through outbound calls to recommend upgrades and additional digital protection products. Advise customers on personalized online safety solutions, meet monthly upsell and revenue targets, develop consultative sales skills, stay informed about cybersecurity trends, and collaborate with teammates to improve sales approaches and customer experience.
Summary Generated by Built In

We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting Aura and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our combined company brings together global category leaders to create a safer internet for everyone across all stages of life. Today, our $340M+ ARR platform protects over 9 million families and 32,000 schools across 100+ countries. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.

About the Role:

Are you looking to launch your tech sales career with a company that’s changing the digital safety landscape? Do you enjoy helping people and delivering value? This could be the opportunity for you. Aura is expanding its Inside Sales team and seeking high-energy, ambitious Upsell Sales Specialists to help our existing customers maximize the value of their Aura memberships. In this remote, work-from-home position, you'll proactively engage current Aura customers, consult on their needs, and offer additional products and upgrades that strengthen their digital protection. This is a great opportunity to make an immediate impact, develop your consultative sales skills, and grow your career in a fast-paced tech environment.  

Day to Day:

  • Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families
  • Become an expert on Aura’s product suite and how it protects customers’ digital lives
  • Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features
  • Consult and advise customers on the best ways to strengthen their online safety through personalized solutions
  • Achieve or exceed monthly upsell and revenue targets
  • Collaborate with team members to continuously improve sales approaches and customer experience
  • Stay informed on industry trends and cybersecurity news to act as a trusted advisor to customers

What You Bring to the Table:

  • You’re passionate about helping people and naturally engaging in conversations
  • You’re self-driven, competitive, and thrive in a fast-paced sales environment
  • You’re a team player who knows how to win individually and together
  • You have high integrity, a strong work ethic, and a commitment to continuous learning
  • You love working hard, having fun, and celebrating success with your team

Aura offers a generous package to support our employees’ personal and professional lives. Our packages include competitive pay, health and wellness benefits, retirement savings plans, parental leave, and more! Pay for this role includes an hourly rate of $18/hour, plus targeted commission of $25,500/year, but may vary depending upon job related knowledge, skills, experience, location, and meeting sales metrics while in the role. Note: The schedule for this position is Monday-Friday, 9am-6pm Mountain Time.

#LI-remote






We are proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, we are committed to being an inclusive community where all feel welcome.

We are dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

Important privacy information for United States based job applicants can be found here.

Skills Required

  • Passion for helping people and engaging naturally in conversations
  • Self-driven, competitive, and able to thrive in a fast-paced sales environment
  • Ability to work effectively as an individual and as part of a team
  • High integrity and strong work ethic
  • Commitment to continuous learning
  • Ability to work Monday through Friday, 9 a.m. to 6 p.m. Mountain Time

Aura Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aura and has not been reviewed or approved by Aura.

  • Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage alongside mental health resources, wellness programs, and an Employee Assistance Program. Feedback suggests coverage is robust and paired with additional wellness support.
  • Leave & Time Off Breadth — Unlimited paid time off, generous parental and family care leave, and paid volunteer time are consistently highlighted. Flexible remote/hybrid schedules further support time away and balance.
  • Parental & Family Support — Generous caregiver and parental leave, family-friendly policies, and access to the company’s family plan are emphasized. Feedback suggests these offerings meaningfully support household needs.

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The Company
HQ: Boston, MA
360 Employees
Year Founded: 2017

What We Do

Aura is one of the fastest growing online safety solutions for individuals and families. Whether you're protecting yourself, your kids or your aging loved ones, Aura can meet your needs at every stage of life. Customers trust Aura's simple interface to effortlessly safeguard the things they care about most. Through real-time monitoring and alerts, Aura helps detect and mitigate emerging online threats, such as scams, predators and cyberbullying. Visit www.aura.com.

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