The Sales Specialist plays a key role in supporting the sales team by developing technical and commercial proposals for lift modernisation projects. Working closely with Sales Executives, Service Teams, and Engineering colleagues, the role ensures customers receive accurate, competitive, and value-driven solutions that meet their operational, technical, and budgetary requirements.
The successful candidate will combine technical expertise with commercial awareness to produce high-quality quotations, recommend appropriate modernisation solutions, and help secure new business from both existing and prospective customers.
Key Responsibilities
- Support the Sales Team in developing tailored lift modernisation proposals for existing and new customers.
- Assess customer requirements and recommend technically appropriate modernisation solutions that deliver safety, reliability, compliance, energy efficiency, and improved performance.
- Prepare accurate and competitive quotations for lift modernisation projects.
- Review site information, technical specifications, surveys, and customer requirements to ensure quotations are comprehensive and commercially viable.
- Work collaboratively with Sales Executives throughout the sales process, providing technical guidance and product expertise.
- Liaise with Engineering, Operations, Procurement, and Installation teams to ensure proposed solutions are deliverable and cost-effective.
- Ensure quotations comply with company standards, technical requirements, and current legislation.
- Respond promptly to technical queries from customers and internal stakeholders.
- Support negotiations by providing technical clarification and alternative solutions where required.
- Monitor quotation success rates and identify opportunities to improve competitiveness and conversion.
- Maintain accurate records within the company's CRM and quotation management systems.
- Keep up to date with industry developments, products, regulations, and emerging lift technologies.
Key Skills & Experience
This role is ideal for an individual ideally with a technical background in the lift industry or another engineering/construction discipline who enjoys combining engineering knowledge with commercial problem-solving. The successful candidate will be motivated by helping customers find the right modernisation solution while enabling the sales team to win profitable business. They will thrive in a collaborative environment where technical expertise, accuracy, and customer focus are essential to success.
What KONE can offer:
We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift and escalator industry, Quarterly Commission, Dental Plan, Medical Insurance, GymFlexi Membership, Kone Discounts, 24/7 GP Support & Wellbeing Access and hybrid working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
Skills Required
- Experience preparing accurate, commercial quotations for technical projects or lift modernisation
- Knowledge of lift technical specifications, site surveys, regulations, safety and energy efficiency requirements
- Experience using CRM and quotation management systems
- Commercial awareness and ability to produce competitive, value-driven proposals
- Ability to liaise and collaborate with Sales Executives, Engineering, Operations, Procurement and Installation teams
- Strong communication, customer-focus and negotiation support skills
- Technical background in the lift industry or an engineering/construction discipline
Kone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kone and has not been reviewed or approved by Kone.
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Fair & Transparent Compensation — Pay is considered competitive across many roles and markets, with field positions sometimes benefiting from overtime and strong union scales. Feedback suggests base compensation is often a relative positive even when other factors vary.
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Retirement Support — Retirement programs, including 401(k) and in some regions pension or annuity structures, are consistently highlighted as strong. Feedback suggests these elements meaningfully enhance the overall package.
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Healthcare Strength — Core health coverage is viewed as comprehensive, commonly including medical, dental, and vision options. Feedback suggests a global well‑being framework and EAP resources further reinforce health-related support.
Kone Insights
What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live. As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings. Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
