*This positon requires you to work between two locations: The Westin Nanea Ocean Villas and The Westin Kaanapali Ocean Resort Villas.
Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
As a Specialist Sales Front Desk, a typical day will include:
Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards
Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk:
Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule to include weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Skills Required
- Sales or customer service experience
- Ability to interact with guests in person or by phone
- Availability to work a flexible schedule, including weekends and holidays
- Ability to complete background and drug screening if required
- Ability to reach overhead and below the knees, bend, twist, pull, stoop, and stand, sit, or walk for extended periods
- Sales experience
What We Do
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team. Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
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