Descripción de la empresa
OPEN MOBILITY FOR YOU
Europcar Mobility Group is a major player in mobility markets. Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet that is already "C02 light", equipped with the latest engines, and which will be increasingly "green" in the years to come (more than 1/3 electric and hybrid vehicles by 2023).
Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure and Proximity - which respond to the specific needs and use cases of both businesses and individuals.
The Group’s 3 major brands are:
- Europcar® - the European leader of car rental and light commercial vehicle rental
- Goldcar® - the low-cost car rental Leader in Europe
- Ubeeqo® – one of the European leaders of round-trip car-sharing (BtoB, BtoC).
Europcar Mobility Group delivers its mobility solutions worldwide through an extensive network in over 140 countries (including wholly owned subsidiaries – 18 in Europe, 1 in the USA, 2 in Australia and New Zealand – completed by franchises and partners).
Descripción del empleo
In dependence of the Regional Sales Manager will be responsable to capture and maintain the Company's client portfolio in the assigned area, by the department's guidelines and objectives, to increase the company's results in the area.
MAIN RESPONSIBILITIES:
Search for new business opportunities: analyse, based on information from corporate tools and/or other potential customer entry routes, the best mobility solutions for, their business and through consultative selling, according to their needs, increase the customer portfolio.
Monitor the level of customer satisfaction with our service to make sure we meet their expectations and, in the event of deviations, to be able to take the appropriate measures.
Coordinate with Management Control that the pricing strategies are met, thus achieving the appropriate balance between what the market is willing to pay and the profitability of the product, controlling and monitoring to ensure that the profitability is maintained, and if not, propose corrective actions.
Attend sectoral events (tourism, mobility, etc ...), corporate or by customers, to increase the presence of the company in front of both current and potential customers to increase business relationships
Promote the improvement of commercial performance in Operations and the business units of the Group to improve the quality of the service, analysis of office openings, quality of commercial contacts, sales opportunities.
Make sure that the complaint management channels work effectively for the resolution of complaints.
Collaborate with the marketing department to ensure that the campaigns achieve the greatest possible impact, facilitating the customer's vision and identifying opportunities for improvement.
Follow the internal procedures and standards that guarantee the quality and ethics of the service and commercial performance.
Monitor, analyze and report the performance and results of the Europcar product by sales channel, maximizing the use of tools such as Sales Force
Carry out market studies for the incorporation of new clients, analyze the competition to be proactive in managing and presenting the business plan.
Requisitos
Competences
- Business vision
- Customer orientation
- Planification and organization
- Good communicator
- Orientation to results
- Commercial profile
-
Highly proactive professional
Academic level
- Bachelor degree
Experience in:
- Cloud-based CRM system
- Data analytics solution tools
- Office (High level Excel)
- AI-based business tools
Languages
- Fluent Catalan mandatory
Fluent English recommended
Información adicional
Offered
Permanent employment within an attractive project in a leading mobility solutions company that offers various opportunities for continuous growth where you can develop your company career professionally.
Hybrid working model.
Competitive salary: base salary plus social benefits:
- Meal vouchers
- Life Insurance
- Smart working
Europcar Mobility Group processes your personal data to process your job application. You have the right of access, the right of rectification, erasure, restriction of processing and data portability. For more information on how we process your personal data, please see our Candidate Privacy Policy.
What We Do
Europcar Mobility Group is the European N°1 in vehicle rental, with the ambition to become a leader in dedicated, sustainable mobility services in the years to come. The Group offers a wide range of car and van rental services: be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, for businesses and individuals, relying on a fleet equipped with the latest engines including more and more "green" vehicles (EVs, PHEVs). It operates distinctive brands, responding to differentiated needs, use cases and expectations in terms of level of service: Europcar® - the European leader of car rental and light commercial vehicle rental, Goldcar® - the lowcost leader in Europe, and Ubeeqo® – one of the European leaders of roundtrip car-sharing (BtoB, BtoC). Customers’ satisfaction is at the heart of the Group’s ambition and that of its more than 8,000 employees, everywhere Europcar Mobility Group delivers its mobility solutions, thanks to a strong network in 140 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).
