Sangoma Technologies is a global leader in unified communications, cloud collaboration, contact center, and connectivity solutions. Our portfolio spans UCaaS, CCaaS, CPaaS, SIP Trunking, SBCs, Managed Network Services, and Endpoints—powering seamless communication for organizations worldwide.
We are seeking a Sales/Solutions Engineer who is passionate about helping partners and customers achieve business success through technology. This role combines deep product and technical knowledge with strategic sales acumen—enabling channel partners, VARs, and agents to position and sell Sangoma’s solutions with confidence.
The ideal candidate is both a trusted technical advisor and a business consultant, skilled at uncovering customer needs, developing tailored solutions, and driving deals to close. Best candidate will reside in central or west regions.
Your Role:
Sales Enablement & Pre-Sales Engagement
- Partner with Account Executives, Channel Managers, and VARs to develop winning sales strategies and solution proposals.
- Lead technical discovery sessions to identify business challenges, define requirements, and map Sangoma solutions to measurable outcomes.
- Deliver high-impact technical presentations, demos, and webinars that communicate value to both technical and non-technical audiences.
- Translate complex solution capabilities into clear business value propositions that accelerate the sales cycle.
- Serve as the technical authority during the sales process, ensuring solution designs meet customer expectations and business goals.
Solution Development & Deal Support
- Architect end-to-end communication solutions leveraging Sangoma’s UCaaS, CCaaS, CPaaS, PBX, SIP trunking, and connectivity portfolio.
- Create proposal-ready solution designs, including network architecture, integration plans, and implementation approaches.
- Support RFPs, technical proposals, and competitive positioning, highlighting differentiators that strengthen Sangoma’s market advantage.
- Work closely with internal teams to ensure seamless handoff from sales to delivery, maintaining customer confidence throughout the process.
Channel Partner Collaboration
- Enable Sangoma’s partner ecosystem (VARs, Agents, TSDs) through technical training, co-selling, and deal support.
- Participate in joint sales calls, events, and workshops to strengthen partner relationships and build technical credibility.
- Provide real-world feedback from partners and customers to Product Management, influencing roadmap priorities and feature enhancements.
Market Engagement & Evangelism
- Represent Sangoma as a technical thought leader at trade shows, partner events, and industry conferences.
- Stay informed on market trends, competitor solutions, and emerging technologies, positioning Sangoma as an innovative alternative in every sales conversation.
- Develop a deep understanding of the competitive landscape and equip sales teams with tools to overcome technical objections and win deals.
Performance & Travel
- Actively contribute to sales growth and pipeline development by supporting sales teams through the full sales cycle—from qualification to close.
- Travel up to 25–30% for customer meetings, partner visits, and industry events.
Requirements
- 3 to 5+ years in Sales Engineering, Pre-Sales, or Solutions Consulting within UCaaS, CCaaS, CPaaS, or telecommunications industries.
- Proven track record supporting channel-driven or enterprise sales models to achieve revenue targets.
- Deep understanding of VoIP, SIP, PBX systems (Switchvox, Asterisk, PBXact), SBCs, and networking fundamentals (QoS, VLANs, NAT, firewalls).
- Strong ability to translate technical features into business benefits that resonate with C-level and non-technical buyers.
- Excellent presentation and storytelling skills, capable of influencing both technical and executive stakeholders.
- Experience working collaboratively with Account Executives, VARs, and distributors to close complex communication deals.
- Organized, responsive, and able to balance multiple opportunities in a fast-paced, dynamic sales environment.
- Preferred Qualifications
- Certifications: SIP, VoIP, Asterisk, CompTIA Network+, or CCNA.
- Hands-on familiarity with CRMs (Salesforce, HubSpot) and sales collaboration tools.
- Knowledge of API integrations, automation workflows, and hybrid communication environments.
- Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent hands-on experience.
Benefits
What We Offer:
- Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
- Flexible PTO plan & Company Holidays
- Employee stock option plan after one year.
- Entrepreneurial work environment partnered with high-growth career opportunities
- We offer a competitive salary ranging from $90,000 to $125,000, plus a variable commensurate with years of experience in this specific position and the candidate's location.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
You must be authorized to work in the United States full-time for any employer. No agencies, please.
Top Skills
What We Do
With over 40 years in the industry, Sangoma (TSX: STC; Nasdaq: SANG) is a trusted communications platform leader specializing in UCaaS, CCaaS, CPaaS, and SIP trunking and faxing.
We provide secure communications platforms for cloud, hybrid, and on-prem deployments, all built in-house. Our integrated approach combines voice, video, networking, and security technologies for an exceptional experience.
Sangoma proudly supports more than 2.7 million UC seats across 100,000 customers. Our ongoing commitment to innovation is evident through our leadership in the Asterisk and FreePBX open-source projects and our ten-year streak in the Gartner UCaaS Magic Quadrant.
