Sales Solution Architect

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16 Locations
In-Office
Information Technology
The Role

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Our Team and What We’ll Accomplish Together
TELUS Health Retirement and Benefits Solutions (RBS) enhances financial health and well-being for individuals and boosts organizational resilience for employers with sustainable and flexible retirement and benefits solutions. Utilizing advanced technology, we offer comprehensive benefits administration support, allowing clients to seamlessly customize and manage their employee benefits programs, including health, welfare, and defined benefits pension plans.
As a Solutions Architect at TELUS Health, you'll be a dynamic technical leader who bridges client needs with innovative healthcare solutions. Working closely with sales teams, you'll design integrated solutions, lead technical discussions and workshops, and shape product strategy through market insights and client feedback.
This strategic role combines your technical expertise with relationship-building skills as you create compelling narratives that showcase our solutions' value while maintaining deep knowledge of healthcare technology trends. Your ability to build trust with stakeholders and translate complex technical concepts into business value will be key to driving successful outcomes for our clients.

What you’ll do:

A Sales Solution Architect at TELUS Health is a dynamic technical leader who:

  • Build trusted relationships with key clients and collaborate with TELUS Health sales teams
  • Design and recommend integrated healthcare solutions that fit clients' existing ecosystems
  • Lead technical consultations and drive solution architecture decisions with stakeholders
  • Perform business process design and make recommendations on systems integration
  • Identify product enhancement opportunities and work with product teams on improvements
  • Conduct gap analysis and provide strategic input during system design phases
  • Develop comprehensive solution architecture documentation for clients and internal teams
  • Balance innovative solutions with TELUS Health's delivery capabilities and business goals

What you’ll bring:

  • Bachelor's Degree
  • 8+ years of experience in System Implementation, Software Business Analysis, Product Development, Business Process Definition within the HR Outsourcing industry
  • 5+ years working in an HR service delivery environment
  • Solution subject matter expertise in the space of Health Benefits administration delivery; through understanding and knowledge of available products and services
  • Strong problem-solving skills, abstract thinking, and the ability to manage multiple concurrent engagements
  • Abstract thinking and ability to assimilate and use new knowledge quickly and work with a high tolerance for ambiguity
  • Excellent presentation and communication skills, as well as people leadership and relationship-building abilities
     

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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The Company
HQ: Vancouver, British Columbia
32,569 Employees

What We Do

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.

A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.

A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.

A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.

An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that’s pushing the boundaries to create sustainable change.

Join us, and let’s make the future friendly, together www.telus.com/careers

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