Jobs at TELUS

Develop and test T-SQL data transformations to load client data into the Central Data Repository. Create and execute unit tests and corrective scripts, address QA feedback, meet project deadlines, provide Level 1 technical support to clients and internal teams, and review loading control reports with QA.

Lead and coordinate client legacy data integration into TELUS Health systems. Oversee conversion tasks, ensure data quality, run workshops, identify gaps, propose process changes, escalate issues, prioritize conversion work, and report progress and risks to project management.

Support and configure a proprietary benefits platform: diagnose and resolve production defects, implement client configurations for plan changes, produce configuration designs and estimates, perform technical analysis, and collaborate with the Implementation Team to ensure quality and timely deliverables.

The Implementation Manager oversees client implementations, ensuring high-quality delivery and management of the implementation team. Responsibilities include performance management, project scheduling, risk mitigation, and enhancing client relationships while also resolving technical issues.

Lead requirements gathering and solution design for call management platforms, leveraging AI tools to accelerate analysis. Partner with QA and development to define acceptance criteria, validate designs, and drive continuous improvement across integrations, workflows, and system delivery.

Own client relationships and drive adoption, engagement, and renewals for TELUS Health Employer Solutions. Conduct business reviews, present product roadmaps, run strategy sessions, solicit client feedback, resolve issues, coordinate services, and build customer advocacy to improve employee wellness outcomes.

Manage strategic EMEA client relationships to drive retention, growth and renewals. Lead C-level engagement, run business reviews and engagement programs, coordinate cross-functional teams, track performance metrics, gather feedback, and foster client community and events. Use CRM (Salesforce) for data-driven decisions; travel within the region as required.

Lead the delivery of the Ariel EAS solution, managing a multidisciplinary team to ensure high-quality solutions that meet client expectations, while providing coaching and mitigating risks.

The Actuarial Consultant will manage defined benefit pension plans, assess their financial health, and mentor junior staff while ensuring client satisfaction and compliance.

As an Administrative Coordinator, you will manage incoming and outgoing documents, ensure their treatment, digitization, filing, and follow-up carefully. You'll provide quality customer service, sort mail, distribute office supplies, and perform other related tasks in a structured and stimulating environment.

As a Senior Analyst in Pension Administration, you'll calculate and verify pension benefits, analyze regulations, and support clients and team projects effectively.

The Business Analyst will gather requirements, analyze client needs, collaborate with teams, and implement pension and employee benefits solutions for public sector clients.

The role involves designing, developing, and executing automated tests, mentoring junior engineers, and collaborating with teams to ensure software quality. Responsibilities also include performance testing and advocating for AI tools.

Lead high-impact process improvement and strategic projects across the APAC region, driving operational excellence and enhancing business performance.

The Functional Lead will manage implementation teams, oversee pension calculation configuration, analyze pension plan rules, and support project management in delivering benefits solutions.

Design and prototype accessible, high-fidelity interfaces in Figma; document specs in Azure DevOps; collaborate with PMs, developers, testers, and sales; extend the design system; integrate AI tools to improve productivity and propose strategic UX decisions.

The Administrative Assistant role involves managing client invoicing, coordinating communications, performing data entry, and providing general administrative support to enhance office operations and client experiences.

The Senior Customer Success Manager builds relationships with TELUS Health clients to enhance employee engagement and wellness. Responsibilities include managing enterprise accounts, strategic planning, and maintaining high client loyalty through consultative approaches and performance metrics analysis.

As an Operations Data Analyst, you will manage databases, prepare reports using SQL, support client services, and assist in process improvements.

The Account Executive will lead strategic partnerships with Canadian life and health insurers, driving growth through collaboration, joint planning, and market development to enhance TELUS Health's offerings and revenue.