Jobs at TELUS

As a Regulatory Office Administrator, you will support pension plan wind-ups through document management, team coordination, and communication tasks, ensuring efficient operations and quality standards.

Develop high-level test scenarios, write and maintain test cases and manual test scripts, execute tests, log and track defects, communicate with stakeholders, and ensure QA standards and timely delivery.

Lead FedRAMP Moderate compliance program from gap assessment through remediation and continuous monitoring. Coordinate Engineering, DevSecOps, Security, and Compliance to implement NIST 800-53 controls, maintain SSPs and POA&Ms, work with 3PAOs and federal sponsors, and align cloud architecture and security controls across AWS/Azure/GCP. Drive documentation, vulnerability management, incident response, stakeholder reporting, and governance.

Validate and verify pension plan calculations by analyzing specifications, creating and running test scenarios in pension calculation software, documenting anomalies, maintaining test suites, and collaborating with development, actuarial, and business teams to resolve issues and improve verification processes.

The Customer Success Executive will manage key partnerships at TELUS Health, ensuring client satisfaction through relationship management, project coordination, and stakeholder engagement, while identifying growth opportunities and addressing challenges proactively.

Support investment consulting for institutional clients by doing research, manager searches and monitoring, preparing performance reports, analyzing portfolio drivers, maintaining databases, drafting client communications, and ensuring quality control.

Lead Knox-Keene compliance for California: own DMHC reporting, audits, and policy alignment. Use Power BI and analytics to monitor risks, advise executives, update operational frameworks, provide clinical guidance on investigations, and represent TELUS Health to regulators and boards while partnering across clinical, operations, and business teams to scale behavioral health services.

Lead and mentor a quality assurance team while translating business needs into detailed specifications and solution designs. Collaborate with product owners, developers, and QA to ensure high-quality deliverables, support incident resolution, produce user documentation, and drive adoption of AI and agile practices within large enterprise health systems.

The Sales Manager will lead B2B sales efforts focusing on growth, retention, and customer experience, while coaching a team and partnering cross-functionally.

The Customer Success Manager will maintain broker relationships across APAC, drive client success, and support sales targets through innovative engagement and communication strategies.

Manage a high-volume portfolio (150-250 accounts) as primary client contact, execute contract renewals, drive upsells, monitor account health via CRM, prepare utilisation reports, coordinate orientations, and escalate expansion opportunities while ensuring contractual compliance and service excellence.

The HR Business Partner Consultant drives HR solutions aligned with business goals, providing coaching, managing change, and supporting performance management initiatives.

The Quality Assurance & Production Support Lead will drive testing strategies during UAT and manage operational support post-implementation, ensuring client satisfaction and service excellence.

The Senior Data Conversion Lead will transform complex legacy data for retirement benefits, ensuring client data integrations and championing process innovations.

The Partner will drive growth in Retirement Consulting, manage client relationships, provide strategic actuarial services, and lead a team of professionals.

The Bilingual Customer Success Manager builds relationships with clients to enhance employee engagement through TELUS Health's solutions, manages client accounts, achieves growth targets, and ensures excellent service delivery.

The Client Relationship Leader drives client outcomes, manages relationships, leads service delivery, and develops client retention strategies while influencing company-wide processes for customer satisfaction and growth.

The role involves optimizing pension system interfaces, assisting business analysts, mentoring colleagues, ensuring compliance with specifications, and coordinating with development teams.

Lead the growth of TELUS Health's partnerships with insurance carriers, focusing on strategy execution and expanding market presence across product lines.

Ensure U.S. health and welfare, voluntary benefits, and retiree medical programs comply with federal and state regulations. Monitor and interpret ERISA/ACA/DOL/IRS and state rules, advise clients and internal teams, support system and product implementations, review contracts, develop training, and create compliance playbooks and operational solutions to mitigate regulatory risk.