Delivers on weekly, monthly and quarterly sales commitments
Builds strong relationships with CXOs
Develop and maintain client relationships according to Vodafone sales guidelines.
Develops and maintains teams’ sales pipeline to deliver results via the Salesforce.com CRM system
Monitor teams' performance and provide support to achieve their KPIs.
Working with the stakeholders to build and design products that meet the market
Ensure the funnel is always kept up to date on Salesforce.com and CRM systems.
Train the team on new technology procedures and business processes
Support the business internally with the stakeholders
Support the team to close deals that are profitable and high value to Vodafone Qatar.
Achieve monthly, quarterly and annual targets as set by the HOD.
Ensure that business is conducted with integrity at all times and that behaviour is aligned to the Company's values.
Monitor the Market and support the product team to stay up to date
Ensure teams’ targets are achieved
Conduct regular customer CXOs meetings with the Sales Manager
Support the team with cross-functional teams in order to deliver fast
Collaborate with different departments to ensure the internal process is followed.
Bachelor's degree in Telecommunications - Computer Science or IT
B2B sales or/and account management experience for at least 12 years.
Fluent English essential; fluent Arabic is a preference . Target-oriented.
Proven ability to deliver results.
Team management
Master Account Management concepts
Excellent communication skills
Customer Commitment – is a customer champion and manages the processes and organisation towards exceeding customer expectations.
Demonstrates understanding and execution of Customer Relationship Selling
Demonstrates a thorough understanding of customers' issues, challenges & business drivers.
Negotiates / gains commitment: Understands effective negotiation techniques & seeks to apply them in most situations.
Is alert to customer buying signals & identifies closing opportunities.
Experience in the GCC Market
Skills Required
- Bachelor's degree in Telecommunications, Computer Science, or IT
- B2B sales and/or account management experience (at least 12 years)
- Fluent English
- Fluent Arabic
- Target-oriented
- Proven ability to deliver results
- Team management experience
- Master account management concepts
- Excellent communication skills
- Customer commitment and customer champion mindset
- Understanding and execution of Customer Relationship Selling
- Strong negotiation and closing skills
- Experience in the GCC market
What We Do
At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?
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