Key Responsibilities:
- Respond to and sell to inbound leads via digital channels and phone calls, maintaining a 24-hour response time. - Responsible for prospecting, qualifying, and generating sales leads to support our Business Development Managers Team.
- Administer and maintain the CRM system (Salesforce), ensuring accurate data and insights for the team.
- Conduct thorough market research and support special projects, including targeted outreach and cold calling.
- Collaborate with marketing and operations teams to improve lead management and conversion rates.
- Answer calls from perspective clients Update and maintain leads and opportunities in the CRM (Salesforce), including sales stage and next assigned task date, until turned over to a account manager
- Assist Sales Team with customer satisfaction of existing customers in our CRM (Tegos) system pertaining to service requirements and potential new projects.
- Participates in special projects, such as event or lead registrations from partners, and performs other duties as required
- Identify and implement improvements for CRM workflows or automations
- Perform monthly CRM audits to ensure all records are accurate, updated, and actionable
What we look for:
- Prior experience in sales, customer service, or account support (including internships or part‑time roles)
- Experience handling inbound leads via phone, email, or digital channels
- Familiarity with CRM tools (Zoho, Salesforce, HubSpot, or similar)
- Exposure to lead qualification, pipeline management, or market research
- Experience supporting sales initiatives, events, or cross‑functional projects
What we offer:
- Competitive salary with performance-based bonuses.
- Hands-on training, mentorship, and a clear path for career growth.
- Collaborative and supportive team environment.
- Opportunities to work on diverse projects and make a meaningful impact.
Skills Required
- Prior experience in sales, customer service, or account support (including internships or part-time roles)
- Experience handling inbound leads via phone, email, or digital channels
- Familiarity with CRM tools (Salesforce, Zoho, HubSpot, or similar)
- Exposure to lead qualification, pipeline management, or market research
- Experience supporting sales initiatives, events, or cross-functional projects
- Ability to perform monthly CRM audits and maintain accurate CRM records
Daniels Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Daniels Health and has not been reviewed or approved by Daniels Health.
-
Healthcare Strength — Company materials indicate medical, dental, and vision coverage are available on day one. Early eligibility is cited as a contributor to overall compensation value in some roles.
-
Leave & Time Off Breadth — PTO and sick time are advertised as starting on the first day. Predictable schedules in certain teams are highlighted as supporting the practical use of time off.
-
Strong & Reliable Incentives — Sales and account roles highlight base pay plus uncapped commission and mileage reimbursement. These structures are portrayed as making total compensation competitive for those positions.
Daniels Health Insights
What We Do
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. Daniels has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa and is widely regarded as a leader of innovation in the medical waste space. Daniels' flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world. Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of medical waste.
