The Role
As a Sales Representative, you'll guide customers through their car buying journey, managing inbound leads via phone, email, and chat, while building connections and closing sales.
Summary Generated by Built In
At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride!
As a Sales Representative at Carma, you’ll be the go-to guide helping customers buy their next car. You’ll work with warm, inbound leads across phone, email, and live chat—no cold calling involved. Your focus is on building genuine connections, understanding what each customer needs, and making the experience simple, supportive, and genuinely enjoyable from start to finish.
As a Sales Representative at Carma, you’ll be the go-to guide helping customers buy their next car. You’ll work with warm, inbound leads across phone, email, and live chat—no cold calling involved. Your focus is on building genuine connections, understanding what each customer needs, and making the experience simple, supportive, and genuinely enjoyable from start to finish.
What you'll be doing:
- Own every conversation, turning leads into happy customers.
- Ask the right questions to uncover needs, capture key details, and build trust quickly.
- Stay on top of your pipeline with consistent follow-ups and keep the momentum moving.
- Tackle objections head-on- we’ll give you the tools, you bring the confidence and skill to close.
- Seal the deal, climb the leaderboard, and see your commission skyrocket!
Okay, let’s talk about you:
- You're a sales pro in action with 12+ months of experience, ideally smashing it in phone-based or high-volume environments.
- Tech comes easy- you pick up new systems and processes in no time.
- Targets? Bring them on- you don’t just meet goals, you love beating them.
- Always leveling up- you’ve got a growth mindset, eager to learn, adapt, and take feedback like a champ.
- Flexible and ready- you’re cool with a rotating roster and happy to jump in on weekends when needed.
- You’re a people magnet- connecting, listening, and going the extra mile is second nature to you
What's in it for you?
- Cash in on our competitive commission structure and watch your hard work pay off!
- Score amazing deals on cars, finance options and other car parts
- We’re a tech business so you know the drill — fully stocked kitchen, unlimited coffee, pool tables, table tennis & more!
At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.
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About
Who we areCarma was founded in 2021 with a bold vision to reinvent Australia’s pre-owned car experience for the better. The idea attracted multi-million dollar backing from investors, and Carma has grown exponentially ever since. We’ve sold thousands of cars and delighted countless customers, who love our innovative approach! In a short time, we’ve come a long way, named as one of the AFR’s Most Innovative companies, recognised in a number of prestigious awards – and the journey has only just begun.
Skills Required
- 12+ months of sales experience
- Experience in phone-based or high-volume sales
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The Company
What We Do
Carma is creating the best way to buy and sell a pre-owned car in Australia.
