Job Description Summary
#LI-HybridThis role is based in Taipei, Taiwan. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.
The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. This role will report directly to Business Lead
Job Description
Key Responsibilities:
Drive competitive sales growth by identifying and prioritizing high‑potential HCPs and stakeholders through data insights.
Orchestrate impactful, customer‑centric engagements to maximize sales performance.
Conduct value‑based in‑person and virtual discussions to uncover customer needs and decision drivers.
Personalize multichannel engagement journeys with tailored content and touchpoints.
Build long‑term partnerships with HCPs and key opinion leaders to shape prescribing decisions and enhance patient outcomes.
Translate customer feedback into actionable plans that deliver additional value and exceed expectations.
Leverage data to design and continuously refine territory, account, and customer interaction plans.
Lead regional key account strategy and collaborate across ecosystem partners to translate national strategies into regional execution.
Work Requirements:
At least 3 years+ sales/ front-line customer engagement experience in Pharma industry (Neuroscience field will be a plus, established network within target customer group is a plus)
Proven experience with key account management, marketing or alliance will be a plus
Drugs Listing and self-pay promotion experience will be a plus
Able to understand changing dynamics of pharmaceutical industry and agile to changes
Strong in stakeholder partnership and anticipate market needs/ opportunities/ challenges
Proven record in leadership (project management or indirect-leading with impact)
Skills Desired
Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical SkillsNovartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
