Job Description Summary
Sales Representative, ImmunologyLocation: Taipei
#LI- Hybrid
Are you passionate about transforming customer engagement and helping improve patient outcomes? We are looking for a driven Sales Representative to accelerate growth, build trusted partnerships with healthcare professionals, and deliver meaningful, customer-centric experiences across the assigned territory.
Join us and help reimagine customer engagement while contributing to better outcomes for patients. Apply now or share this opportunity with someone who could be a great fit.
Job Description
Major accountabilities:
Drive sales performance and achieve territory targets through effective planning and execution.
Use customer and market data to identify and prioritise high-potential healthcare professionals and stakeholders who influence treatment decisions.
Lead value-based conversations, in person and virtually, to understand customer challenges, decision drivers, pain points, and opportunities.
Personalise and orchestrate customer journeys across multiple channels based on customer needs and preferences.
Build sustained, trusted partnerships with healthcare professionals, opinion leaders, and medical influencers.
Deliver memorable, customer-centric experiences by understanding the healthcare environment and supporting the right patient at the right time.
Gather, analyse, and share customer insights to strengthen territory plans, campaigns, content, and cross-functional decision-making.
Collaborate compliantly with internal teams to develop solutions for unmet customer and patient needs.
Requirements :
Minimum 2 years sales experience in pharmaceutical or healthcare industry with proven track record.
Immunology or specialty field experience or new product launch experience will be plus.
A commercial mindset with a strong focus on execution and results.
Ability to execute omnichannel customer journeys effectively.
Analytical skills to interpret data and KPIs.
Strong communication and interpersonal skills.
Ability to work independently while collaborating across teams.
Proven ability to use digital and AI tools as part of daily work.
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional EthicsSkills Required
- At least 2 years of sales experience in the pharmaceutical or healthcare industry with a proven track record
- Commercial mindset with a strong focus on execution and results
- Ability to execute omnichannel customer journeys effectively
- Analytical skills to interpret data and KPIs
- Strong communication and interpersonal skills
- Ability to work independently while collaborating across teams
- Proven ability to use digital and AI tools as part of daily work
- Immunology or specialty-field experience
- New product launch experience
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
