The Role
Drive territory sales and market share for GI, respiratory, endo-therapy, infection prevention, and capital equipment. Provide clinical/technical support, product demonstrations, training, and in-procedure support. Build clinician and KOL relationships, manage sales cycles, quotations, tenders, and after-sales service. Maintain forecasts, CRM data, stock and compliance with regulatory and procurement processes.
Summary Generated by Built In
JOB PURPOSE:
To drive revenue growth and market share by promoting and selling medical products and services across Gastrointestinal & Respiratory, Endo Therapy, Infection Prevention, and Capital Equipment portfolios. The role focuses on building strong customer relationships, providing clinical and technical support, and delivering value-based solutions to healthcare providers.
MAIN TASKS / RESPONSIBILITIES:
Sales & Revenue Generation
- Achieve and exceed sales targets across assigned product portfolios and territory.
- Develop and execute territory sales plans aligned with business objectives.
- Identify new business opportunities and expand existing accounts.
- Drive capital equipment sales cycles including prospecting, quotations, negotiations, and closing.
Product & Clinical Support
- Provide product demonstrations, in-servicing, and training to healthcare professionals.
- Support clinical procedures (e.g., endoscopy cases) where required to ensure optimal product usage.
- Act as a subject matter expert across GI, Respiratory, EndoTherapy, and Infection Prevention solutions.
- Ensure correct and safe use of medical equipment and consumables.
Customer Relationship Management
- Build and maintain strong relationships with clinicians, nursing staff, procurement, and hospital management.
- Develop Key Opinion Leaders (KOLs) within the territory.
- Ensure high levels of customer satisfaction and retention.
- Handle customer queries, complaints, and after-sales support effectively.
Portfolio & Market Development
- Promote the full product solution offering, including capital, consumables, and service contract
- Identify opportunities for cross-selling and upselling across product lines.
- Monitor competitor activities and market trends to inform sales strategies.
- Support product launches and marketing campaigns within the territory.
- Maintain accurate sales forecasts, pipelines, and CRM data.
Administrative & Operational Responsibilities
- Prepare quotations, tenders, and pricing proposals in line with company guidelines.
- Ensure timely reporting on sales performance and market feedback.
- Manage stock levels (where applicable) and ensure efficient order processing.
- Maintain accurate sales forecasts, pipelines, and CRM data.
Compliance & Governance
- Ensure all activities comply with regulatory, ethical, and company standards.
- Adhere to healthcare compliance requirements and tender processes.
- Maintain product knowledge aligned with regulatory updates and quality standards.
SPECIAL KNOWLEDGE, SKILLS AND DUTIES:
Knowledge:
- Understanding of endoscopy systems, infection prevention protocols, and medical device applications.
- Knowledge of hospital procurement processes and tender systems.
- Basic financial and commercial acumen.
Skills:
- Strong sales and negotiation skills.
- Excellent communication and presentation abilities.
- Clinical aptitude and ability to engage healthcare professionals.
- Problem-solving and solution-selling capability.
- Time management and organizational skills.
Duties:
- Drive sales growth within assigned territory.
- Deliver clinical and technical support to customers.
- Maintain strong customer relationships and market presence.
- Ensure alignment with company strategy and compliance standards.
Requirements
- Diploma / Degree in Medical Sciences, Nursing, Biomedical Engineering, Sales, or related field or equivalent relevant experience.
- Relevant clinical or technical certification advantageous.
- Minimum 3–5 years’ experience in medical device sales or a related healthcare environment.
- Proven track record in sales, preferably within endoscopy, infection prevention, or capital equipment.
- Experience working with healthcare professionals in both public and private sectors.
- Demonstrated ability to meet or exceed sales targets.
- Strong understanding of healthcare systems, hospital environments, and procurement processes.
- Ability to travel extensively within assigned territory.
- Valid driver’s license.
Skills Required
- Diploma or Degree in Medical Sciences, Nursing, Biomedical Engineering, Sales, or related field or equivalent experience
- Relevant clinical or technical certification
- Minimum 3-5 years' experience in medical device sales or a related healthcare environment
- Proven track record in sales, preferably within endoscopy, infection prevention, or capital equipment
- Experience working with healthcare professionals in both public and private sectors
- Demonstrated ability to meet or exceed sales targets
- Strong understanding of healthcare systems, hospital environments, and procurement processes
- Ability to travel extensively within assigned territory
- Valid driver's license
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The Company
What We Do
SalesWorx is an AI sales copilot that automates omnichannel prospecting, provides AI-powered lead scoring, and offers AI sales coaching to boost sales productivity and close revenue faster.
