The Role
Assists customers with used commercial truck purchases, including pricing negotiation, financing, payment, title transfer, inspections, and vehicle checkout. Maintains accurate inventory records, pricing, vehicle specifications, photographs, and yard organization. Manages Salesforce accounts and deals, follows up with prospects and buyers, sells aged inventory, identifies pricing discrepancies, and coordinates vehicle readiness and transfers with internal teams.
Summary Generated by Built In
Position Summary:
Penske's Retail Center Sales Representative will provide sales assistance to customers at the Retail Truck Center, ensuring trucks are ready, and properly priced. This position will maintain accurate and up-to-date information on inventory and identify units needed based on market demands.
Major Responsibilities:
-Achieve sales results by managing the local sales process (negotiate price, assist with obtaining financing, secure payment, title transfer), assisting walk-in customers with their used truck needs, coordinating inspections for customers referred by call center staff, and completing the vehicle check-out process.
-Work with the district to resolve issues during and after the sale is completed.
-Work with Remarketing team to sell aged inventory.
- Manage inventory by completing daily yard check and organizing yard with unit placement, maintain database of vehicles on the yard, ensure pricing and sell sheets in windows are current, and work with Out-Service Center to ensure units are ready to be sold.
- Maintain accounts and deals in Sales Force, ensuring all data is up to date and accurate.
-Schedule follow-up tasks with customers who have purchased and with those who have looked but not purchased.
- Identify under or overpriced vehicles and work with the pricing team to align vehicle pricing with the current market.
-Work with the Region Asset Manager to ensure each vehicle is properly represented, including specs and pictures.
-Ensure all steps are followed in the system to transfer units from the field to Remarketing for sale.
-Other projects as assigned by the supervisor
Qualifications:
- Must be 21 of age or older
- High School diploma or equivalent required
- Associates or Bachelor’s Degree preferred
- 1 to 3 years of customer service experience required
- 1 to 3 years’ automotive or truck sales experience preferred
- Other retail sales experience preferred
- Bilingual Spanish strongly preferred
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Skills Required
- Must be at least 21 years old
- High school diploma or equivalent
- 1 to 3 years of customer service experience
- Associate's or bachelor's degree
- 1 to 3 years of automotive or truck sales experience
- Other retail sales experience
- Bilingual Spanish proficiency
- Regular, predictable, full attendance
- Willingness to travel as necessary
- Ability to work the required schedule and at the specific location
- Completion of the Penske employment application
- Successful background investigation covering employment, education, and criminal history
- Successful drug screening
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The Company
What We Do
Penske Truck Leasing is a leading global transportation services provider, offering truck leasing, rental, and logistics solutions with a fleet of over 400,000 vehicles. The company provides full-service truck leasing, contract maintenance, and comprehensive logistics solutions through its subsidiary, Penske Logistics. It is also shaping the future of mobility by investing in electric vehicles and advanced fleet safety systems.
