Job Description Summary
Sales Representative - Commercial PortfolioLocation: Selangor
#LI-Hybrid
Join Novartis as a Sales Representative – Commercial Portfolio and play a key role in bringing impactful healthcare solutions closer to healthcare professionals and patients. In this field-based role, you will execute commercial strategies for assigned priority brands, build trusted customer relationships, and deliver strong territory performance through high-quality, compliant, and insight-driven engagement.
Job Description
Major accountabilities:
Execute in-field commercial plans for assigned brands across the Central and East Coast territories.
Engage healthcare professionals with approved product messages, clinical evidence, and appropriate product information in a compliant and customer-focused manner.
Drive demand generation and achievement of agreed sales objectives through effective territory planning, customer segmentation, and value-based prioritisation.
Use digital and CRM tools to support customer engagement, including data-driven call planning, next-best-action recommendations, and personalised omnichannel journeys.
Collect and share market insights, customer needs, competitor activity, and territory opportunities to support business planning and execution.
Collaborate closely with Marketing, Medical, Value & Access, Execution Excellence, and Sales leadership teams to deliver aligned business outcomes.
Participate in local events, meetings, and promotional activities in line with Novartis policies, ethical standards, and local regulatory requirements.
Continuously improve field execution quality by leveraging coaching feedback, performance insights, and field effectiveness reports.
Requirements:
Minimum 2 years of pharmaceutical or healthcare sales experience.
Proven experience in pharmaceutical or healthcare sales.
Experience managing a portfolio of brands and working across defined territories.
Strong track record in customer engagement, territory management, and sales execution.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
Communication Skills, Compliance, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Negotiation Skills, Selling SkillsSkills Required
- Minimum 2 years of pharmaceutical or healthcare sales experience.
- Proven experience in pharmaceutical or healthcare sales.
- Experience managing a portfolio of brands and working across defined territories.
- Strong track record in customer engagement, territory management, and sales execution.
- Communication Skills
- Compliance
- Cross-Functional Coordination
- Customer Insights
- Influencing Skills
- Key Account Management
- Negotiation Skills
- Selling Skills
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
