The Role
Execute commercial strategies for Novartis’s Immunology portfolio in the UAE, engage healthcare professionals, explain clinical evidence and appropriate product use, document field activities, gather market insights, support promotional events, and collaborate with marketing, medical, access, and execution excellence teams while maintaining compliance.
Summary Generated by Built In
Job Description Summary
Join Novartis as a Sales Representative supporting our Commercial Portfolio. In this role, you will execute in-field commercial strategies for priority brands, build meaningful relationships with healthcare professionals, and deliver high-quality, compliant customer engagement that supports patient access and business growth.If you are passionate about customer engagement, commercial excellence, and making a meaningful impact for patients, we’d love to hear from you.
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Job Description
Major accountabilities:
- Execute the ICE field execution framework by segmenting customers, applying value-based targeting, delivering personalized omnichannel engagement, following data-driven call plans, and ensuring timely visit documentation.
- Deliver compliant, high-impact customer engagement by applying approved brand messaging, leveraging digital tools, and continuously improving execution through coaching and performance insights.
- Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use.
- Maximize technology enablement support systems, e.g. “next best action” proposals, to enhance customer engagement impact.
- Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and territory needs and priorities, to develop actions to address them.
- Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.
- Collaborate cross-functionally with TA Marketing, Medical TA, Value & Access, and Execution Excellence partners
Requirements:
- Degree/education in relevant discipline.
- Proven successful performance track record
- Solid experience in UAE market is preferred.
- Solid communication skills, analytical skills and presentation skills.
- Established experience in successfully managing and engaging TMEs.
Skills Desired
Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical KnowledgeSkills Required
- Degree or education in a relevant discipline
- Proven successful performance track record
- Solid experience in the UAE market
- Strong communication, analytical, and presentation skills
- Established experience managing and engaging healthcare professionals or therapeutic medical experts
- Commercial excellence and sales techniques
- Compliance governance and professional ethics
- Customer insights, influencing, negotiation, and key account management skills
- Cross-functional coordination and collaboration skills
- Technical knowledge relevant to the therapeutic area
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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The Company
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.
