As more people have to deal with extreme weather, we're on hand to test products and building materials to increasingly rigorous standards. Whether we're simulating tornadoes or testing smoke alarms, the work we do on our team is used in buildings around the world to - quite literally - help save lives!
We are looking for the Sales Process Specialist who will support ULS' sales professionals in administrative tasks, including: quote generation, order processing and booking, pre- and post-sales support.
We have a lot in store for you including a yearly bonus based on your performance and a lot of other benefits (e.g., private health care, sports card, lunch card, vacation allowance and many more). We work in a hybrid model in an international environment with recognized experts that contribute to your growth and development!
RESPONSIBILITIES
- Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.
- Promotes UL Solutions' services and encourages potential clients to partner with us.
- Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.
- Supports our sales professionals by performing (included but not limited to) admin-related tasks.
- Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.
- Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.
- Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.
- Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders.
#LI-Hybrid
#LI-ZK1
QUALIFICATIONS
- High School/Technical School diploma.
- Working experience in sales-related roles, preferably sales, sales support, technical sales etc.
- Strong command of English language due to an international environment.
- Advanced in MS Office (Word, PowerPoint, Outlook, Excel).
- Pro-active approach and ability to build and maintain strong relationships.
- Strong interpersonal skills and ability to find alternative solutions.
- A strong team player who is able to successfully collaborate with the team and stakeholders.
- Sales experience would be nice to have.
- Familiarity with Salesforce or other CRM software would be an advantage.
What the Team is Saying
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What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Teams
UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
