Sales Process Specialist with English and German

JOB DESCRIPTION
Every product needs to be safe. But for medical devices, it's absolutely essential. For manufacturers, getting medical devices approved can be incredibly complex. That's where our team of experts come in. Together, we help improve medical outcomes. We test, advise and use our world-class knowledge to help manufacturers navigate changing standards and regulations, so they can provide people around the world with innovative products that save and improve lives. Whether it's equipment to help someone walk again or an incubator for a premature baby, our experts are behind them all, helping to ensure their safety.
Join our team as the Sales Process Specialist reporting to our Sales Manager with 20 years of working experience at UL Solutions, and help us shape the next generation of medical technology!
RESPONSIBILITIES

• Engages mostly internally with sales representatives located in Europe via telephone or emails to address inquiries and admin-related activities.
• Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
• Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools.
• Processes quotes into Orders using our ERP system.
• Supports account managers & SE/ISEs by performing admin-related tasks.
• Tracks account history and supply data to facilitate deeper knowledge of account and opportunities.
• Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives a proper message to ensure complete understanding and results requested.
• Builds an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS' customer experience.
• Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.

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QUALIFICATIONS

• High school diploma.
• English and German proficiency is required.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software.
• Work experience related or similar to the position (preferably: sales and/or customer service experience).
• Business acumen and a sufficient understanding of business sales processes.
• Experience managing internal systems and data sources.
• Strong communication and administrative skills.

ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.