Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Sales Planning and Performance Specialist
Job Summary
The Sales Planning and Performance Specialist plays a critical role in supporting the Sales Planning and Performance team by providing analytical, system, and administrative expertise. This position is responsible for extracting, analyzing, and maintaining sales data to support planning activities, sales performance measurement, and incentive compensation processes.
The role serves as a key point of contact for reporting, system support, and customized data requests, ensuring that sales teams and leadership have accurate, timely, and actionable information to drive business decisions.
Key Responsibilities
Sales Performance Analysis & Reporting
- Extract, validate, and analyze key sales data to measure business and sales performance.
- Develop reports, dashboards, and performance metrics to provide actionable insights to management.
- Support leadership with sales performance analysis, forecasting, and business planning activities.
- Maintain the integrity of sales-related databases, ensuring information such as account alignments, sales goals, and territory structures remains accurate and up to date.
- Create and optimize databases, reports, and data queries to improve analytical capabilities and reporting efficiency.
- Identify trends, opportunities, and performance gaps through data analysis and reporting.
Sales Planning Support
- Provide system and tool support to assist countries and business units throughout the sales planning cycle.
- Conduct data-driven analyses, including account segmentation, territory alignment, workload balancing, and equity assessments.
- Compare historical and current performance results against proposed sales plans to evaluate effectiveness and support decision-making.
- Monitor and track planning activities to ensure timelines are met and processes are completed efficiently.
- Collaborate with stakeholders to support the implementation and continuous improvement of sales planning initiatives.
Incentive Compensation Administration
- Generate sales compensation and incentive reports for management review and approval.
- Support the calculation of sales incentive payments, ensuring data accuracy and compliance with established compensation programs.
- Perform manual adjustments and validations when required to ensure accurate incentive payouts.
- Respond to questions and inquiries related to incentive compensation processes and payments.
- Assist with the administration, documentation, and communication of sales compensation programs.
Data Management & Process Improvement
- Create clear, user-friendly data presentations and reporting formats that highlight key performance indicators and business trends.
- Identify opportunities to improve reporting processes, systems, and data quality.
- Support automation initiatives that enhance efficiency and reduce manual processes.
- Ensure data accuracy, consistency, and compliance across sales planning and compensation systems.
- Partner with cross-functional teams to streamline processes and enhance reporting capabilities.
Qualifications & Experience
- Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or a related field preferred.
- Experience in sales operations, sales planning, business analytics, compensation administration, or a related function.
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations.
- Advanced proficiency in Microsoft Excel and experience working with large datasets.
- Knowledge of reporting tools, databases, and CRM systems (e.g., Salesforce) is an advantage.
- Strong attention to detail and commitment to data accuracy.
- Excellent organizational and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Ability to work independently while collaborating effectively within a team environment.
What Makes You Successful
- Analytical mindset with a passion for data and continuous improvement.
- Strong customer-service orientation and responsiveness to stakeholder needs.
- Ability to simplify complex information and present clear insights.
- High level of accuracy, integrity, and attention to detail.
- Proactive approach to problem-solving and process optimization.
- Adaptability and flexibility in a dynamic business environment.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Skills Required
- Experience in sales operations, sales planning, business analytics, compensation administration, or a related function
- Strong analytical skills with ability to interpret complex data and translate insights into recommendations
- Advanced proficiency in Microsoft Excel and experience working with large datasets
- Knowledge of reporting tools, databases, and CRM systems (e.g., Salesforce)
- Strong attention to detail and commitment to data accuracy
- Excellent organizational and problem-solving skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong communication and stakeholder management skills
- Ability to work independently while collaborating effectively within a team environment
- Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or related field
What We Do
Select your location to find out more about package delivery solutions and global shipping services in your region.







