Sales Performance & Incentive Manager

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

About the Department

Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Overview of the Role

The Sales Performance & Incentive Manager is responsible for driving sales effectiveness through end-to-end incentive management, performance analytics, sales contests, and growth initiatives for the sales organization. While ensuring accurate and timely execution of incentive and performance processes, the role also oversees incentive cost and sales productivity across channels, delivering strategic insights and improvement initiatives to optimize sales performance and support business objectives,...

Job Responsibilities

1. Incentive Calculation & Sales Contest Fulfillment

- Execute end‑to‑end monthly and quarterly incentive calculations for the sales force with high accuracy and timeliness.

- Track and monitor contest performance ensuring fairness, accuracy, and adherence to internal governance standards.

2. Performance Tracking & Dashboard Management

- Develop, maintain, and continuously improve dashboards and performance tracking tools to provide real‑time visibility on key sales KPIs.

- Deliver accurate and insightful reports to sales leaders and management, highlighting trends, opportunities, and risks.

3. Collaboration with Sales Team & Growth Initiatives

- Work closely with sales leadership and field teams to understand performance challenges and develop targeted initiatives to accelerate growth.

- Propose and implement actionable performance improvement programs based on data insights, competitor analysis, and market dynamics.

4. Incentive Cost Management & Governance

- Monitor and analyze incentive spending across sales channels to ensure alignment with budget, business objectives, and sales outcomes.

- Identify opportunities to optimize incentive investment and improve the effectiveness of sales compensation programs through data-driven recommendations.

5. Sales Productivity & Performance Optimization

- Analyze sales productivity across channels, segments, and territories to identify performance gaps and growth opportunities.

- Partner with sales leadership to develop productivity improvement initiatives, performance management frameworks, and recommendations that enhance sales force effectiveness and support sustainable business growth.

Mandatory:

- Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.

- Minimum 5 years of experience in Sales Operations, Performance Management, Incentive Management, or similar roles.

- Strong analytical and numerical skills with proficiency in Excel, BI tools, and data visualization platforms.

- Excellent communication skills with the ability to present complex information in a clear and structured manner.

- Detail-oriented, proactive, and able to manage multiple deadlines in a fast‑paced environment.

- Strong collaboration mindset with the ability to partner effectively with diverse stakeholders across the organization.

- SAS/SQL is required

Preferred:

Essential (Technical Skills)

- VBA, Power Pivot, Python is a plus

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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