Sales Partner | Spine (Centro Italia)

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com

Our total rewards package offering includes bonuses, healthcare, insurance benefits, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific. 

If you are passionate about healthcare products and the opportunity to create a name for yourself in the Spine product marketspace – this is your chance!

Find more information about the division’s products: 

Spine: Spine | Stryker

Spine Enabling Technologies: Spine Enabling Technologies | Stryker

• Hard-working winners. Confident, competitive and results-oriented professionals who create a track record of success.
• Dedicated achievers. People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
• Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
• Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

Responsible for the quality of service provided to main customers after product implementation. Formulates and modifies Customer Service Levels Agreements (SLA's) to meet customer expectations and needs. Works closely with other departments to secure customer satisfaction through the awareness and ongoing development of work processes.

• Maintaining market share and customer satisfaction of our existing customers within the assigned territory/customers

• Create new sales opportunity

• Support the organization of local event for education, referral program (Ambassador), targeting new stakeholder and NCS

• Make constant reporting on sales evolution and budget to RSM through Business Review

• Implement strategy at local level in coordinating with RSM, BDM and PM

• Manage and organize training for sales force and coordinate agents activity when required

• Visit periodically the Customers and map Customers stakeholders

• Proactively contribute to the sales and growth requested by Stryker for a specific area

• Be in charge of a transversal project of a big area (North or Center South Italy or whole Italy) for a specific task, project, event, education

• Participate actively to the B2S meeting

• Knows the individual customer’s value drivers

• Provide customer with ongoing advice and consultation, helps him to avoid potential land mines

• Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation

• Marketing programs implementation. Promotions, presentations, launching.

• Organizing and conducting trainings, surgical/theatre participation, view surgeries and workshops

• Coordination of the distribution and logistics of the product. (Conditionals, Deposits, Kits)

• Controlling all the resources and materials of his related sales area. Optimization of the resources.

• Regular reporting to Regional Sales Manager, on the evolution of the sales and investments, relevant information from the marketplace and adaptation to the circumstances of the market.

• Interface between the external end users/suppliers and internal staff (Customer service, Tender & pricing, Logistics, inventory)

• Send weekly update to Regional Sales Manager on pending orders of product already implanted (when applicable).

• Challenge the status quo (comfortable challenging customers and decision makers)

• Solution provider

• Able and willing to transition customers to a new Rep

• Teaching, Tailoring, Design

• Natural Networkers

• Able to develop relationship with multiple and different stakeholders in the Accounts

• Willing to cover large territory

• Portfolio can change frequently

• Need to attend Challenger Sales Training

• promoting and disseminating the culture of compliance (compliance with regulations and ethical behavior).

• fulfill the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones

• Degree in Engineering, Administration, Sales or Marketing or related experience in a medical, scientific field or technical career;

• Previous experience in the Medical Devices industry and solid knowledge of the healthcare system is required;

• From 4 years of experience in a Clinical specialist or Product Specialist role in the Medical devices sector, ideally in Orthopedic or Neurosurgery.

• Experience dealing with different hospitals’ stakeholders (including Surgeons, Nurses, Technical services, Procurement, …);

• Experience in the operating room will be ideal;

• Advanced competences with Microsoft Office and Salesforce.

• Fluent level of Italian and intermediate level of English (min B2)

Territory: Centre of Italy

Based location: Emilia Romagna or Toscana

Contract: 12 months

Travel percentage: 40%

Operating room required: 60%

• Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.

• We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.

• Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.

• Competitive salary. With us, you will receive a competitive salary package and benefits such as:

• Car – customized and including all services & fuel card

• Phone – Apple iPhone

• Laptop and full technical equipment

• Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.

• Promoting work-life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.

• Italy: €39.300 - €65.500 EUR Annual

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process, and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for bonus, along with Stryker’s comprehensive benefits package.

If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.