Primary Location :
WINSFORD, United KingdomAt Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture.
We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient.
Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America.
By constantly rethinking culinary solutions, we make food matter for people and the planet.
If you're ready for a new adventure in a dynamic, expanding, passionate, international company, join us !
Essential Cuisine are looking to recruit a full time Sales Order Processor to join their busy team.
The SOP member will report to the Sales Supply & Distribution Manager and work closely with sales and operational teams, warehouse and customers directly.
Responsibilities
- Work closely with FG Warehouse and Goods-In Warehouse in compliance with company’s policies and vision.
- Responsible for the maintenance and accuracy of all sales orders within Sage 200.
- Knowledge and understanding of export procedures
- Liaising with customers and suppliers, handling queries
- Checking stock levels
- Able to anticipate/identify problems and owning them through to conclusion
- Has a wider knowledge of the external factors affecting the business and their implications
Skills and Experience
- Previous experience of Sage or other ERP systems would be an advantage but training will be given
- Excellent Customer Service skills
- Excellent verbal and written communication skills
- Good attention to detail
- Confident in speaking to customers on the telephone.
- The ability to work on own initiative.
- Excellent knowledge of Microsoft Office packages.
- A flexible approach to work
- The ability to solve problems.
Hours: 40 hrs /per week, 8.30-4.30pm Mon-Thurs and 8-4pm Fridays
Benefits
- Discretionary Bonus Scheme
- Employee Discount Scheme
- Employee Assistance Programme
- Free Parking
- Cycle to Work Scheme
We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment
Skills Required
- Excellent customer service skills
- Excellent verbal and written communication skills
- Good attention to detail
- Confidence speaking with customers by telephone
- Ability to work on own initiative
- Microsoft Office proficiency
- Flexible approach to work
- Problem-solving ability
- Knowledge of Sage or other ERP systems
- Knowledge and understanding of export procedures
What We Do
Solina combines culinary expertise, technical know-how and close customer collaboration to design tailor-made ingredient solutions for the food industry, foodservice, butchery and nutrition sectors. It helps customers develop savoury food products with improved taste, functionality and nutritional properties. Its offerings include seasonings, sauces, coatings and protein solutions. Through culinary creativity, technical know-how and innovation, Solina works to create delicious, nourishing and more sustainable food concepts.
