Sales Order Processor Italy

At Electrolux Professional Group we hire to meet needs beyond tomorrow

SALES ORDER PROCESSOR ITALY - TEMPORARY

WHAT YOU’LL BE DOING

As Sales Order Processor, you will be responsible for a broad variety of administrative and business support related tasks, working closely with our Sales and Project Teams.
You will be responsible for entering new orders accurately and efficiently in our internal and digital systems, assisting our sales team and customers with order status.

YOUR MAIN RESPONSIBILITIES

• Creating Sales Orders for finished Products, including Order acknowledgement, allocating stock and managing order status and delivery paperwork;

• Monitoring order status, communicating any potential issues to customers/dealers;

• Monitor status and coordinate deliveries. Liaise with internal suppliers/logistics/forwarders to ensure requirements satisfied;

• Speaking to customers/dealers and assisting them by phone or through our internal systems to provide non-technical resolutions;

• Providing an excellent level of customer service;

• Prioritize work and urgent requests;

• Regular update of customers’ accounts with official sales conditions;

• Keep relation with other internal units to facilitate the best support to the customers, agents and dealers;

YOU

• Proactive with a strategic approach and foster a culture of continuous improvement; innovative and curious. Engaged with outside-in perspective;

• Team player with the ability to communicate with all levels of personnel, both in the office and warehouse;

• Creative and flexible attitude in problem solving;

• Able to communicate effectively and easily engage stakeholders at all levels

EDUCATION & EXPERIENCE

• Computer literacy, including knowledge of Microsoft Office (Word, Excel, Outlook) and digital tools;

• Proactive. Good multitasking & time management skills;

• Order processing and invoicing experience;

• Languages: Italian and English;

• Accurate and efficient data entry skills;

• Excellent communication skills;

• Client and service minded;

WHAT’S NEEDED FOR YOU TO THRIVE