Sales Ops Associate

We are Ketone-IQ, a brand rooted in fueling elite endurance athletes, now positioned to disrupt the energy market. From cyclists winning the Tour de France, to EMT workers pulling a double-shift, Ketone-IQ is a new kind of energy - not only what gets you off the starting line, but across the finish.

In 2019, we secured a $6MM contract with the US Department of Defense SOCOM to innovate this ketone nutritional superfuel. Ketone-IQ is trusted by high performers of all kinds, including Olympic athletes, Tour de France cyclists, Navy SEALs, and athletes in every major sports league in the US — and now, we’re bringing it to everyone.

Ketone-IQ is High Performance Energy. We’re changing the way people fuel and rapidly expanding as we lead the ketone movement.

Who you are:

You’re the kind of person who keeps things moving. Organized, reliable, and detail-oriented, you take pride in being the steady hand that supports a fast-paced sales team. You’re comfortable juggling multiple priorities, following up with buyers, pulling reports, and making sure nothing slips through the cracks. You enjoy working behind the scenes, bringing structure to chaos, and helping others stay focused on growth. You’re a self-starter who doesn’t wait to be told what to do—if something’s new, you’ll Google it, watch a tutorial, and figure it out. You’re hyper-organized, proactive, and always looking a few steps ahead. You’re eager to learn, open to feedback, and ready to take ownership over time. You bring a can-do attitude to your work—and the idea of supporting a mission-driven brand like Ketone-IQ genuinely excites you.

Job Responsibilities:

• Retail & Vendor Onboarding Support
  • Assist in setting up new item forms and vendor onboarding paperwork (training provided with goal to own this)
  • Upload new product info to platforms like 1WorldSync, Spins Product Hub, and UNFI Supplier Portal (training provided)
  • Handle new broker and retail platform registration forms
• Sales Coordination & Admin
  • Organize and track promotional calendars
  • Schedule meetings for the sales team and support calendar management
  • Manage and route sales@ inbounds - making sure announcements and inquiries reach the appropriate team member
• Retail & Broker Communication
  • Act as a point of contact for retailers, managing requests, follow-ups, and ongoing communication with buyers and field reps
  • Fulfill sales reps’ requests for product samples, checkstand displays, and printed materials
• Data & Tools Management
  • Collect and organize syndicated data from SPINS
  • Organize and catalog field photos from retail accounts (in partnership with design)
  • Help maintain and organize a central hub for sales team resources
  • Occasionally assist in lead generation
• Materials & Event Support
  • Assist in prepping materials for pitch decks and retailer meetings
  • Coordinate logistics for trade shows and field marketing events
• Ad Hoc Support
  • Jump in on special projects and support tasks from sales leadership as needed

Qualifications and Experience:

• 1–2 years of experience in sales support, operations, or an administrative role
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills
• Comfortable working in Google Workspace (Docs, Sheets, Calendar, Drive); bonus if you’ve used sales platforms like 1WorldSync, SPINS, or UNFI portals
• A self-starter with a positive attitude, high attention to detail, and willingness to learn
• Experience coordinating meetings, managing email inboxes, or supporting a sales team is a plus
• Passion for the CPG space or retail industry is a bonus
• Ability to work US Time Zones