Sales Operations

Posted 8 Days Ago
Hiring Remotely in Boston, MA, USA
Remote or Hybrid
Mid level
Software
A central hub for developers to find, launch, and operate services without tickets or bottlenecks.
The Role
Manage deal desk and quote-to-cash processes, maintain CRM hygiene (HubSpot), own territory/account assignments, analyze sales data, optimize processes and tools, document SOPs, and partner with Sales, Finance, and Legal to accelerate deals.
Summary Generated by Built In

At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents. By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

About the Role

We're looking for a Sales Operations professional to join our Boston office and play a central role in keeping our go-to-market machine running smoothly. This is a generalist position, you'll touch everything from CRM management and sales analytics to process optimization and deal desk. If you love solving operational puzzles and making sales teams more effective, this is for you.

What You'll Do

Deal Desk & Quote-to-Cash

  • Own the deal desk process end-to-end: pricing approvals, non-standard deal structuring, contract reviews, and order processing
  • Partner with Sales, Finance, and Legal to ensure deals move quickly and comply with internal policies
  • Maintain and improve quoting workflows, approval matrices, and pricing guidelines
  • Serve as the go-to resource for reps navigating complex deal structures

CRM & Data Management

  • Maintain the integrity and hygiene of our CRM (HubSpot), including pipeline accuracy, data enrichment, and deduplication
  • Own territory and account assignments, ensuring proper routing and segmentation

Process & Tooling Optimization

  • Identify bottlenecks in the sales process and design solutions to remove friction
  • Evaluate, implement, and manage sales tools and integrations across the tech stack
  • Document SOPs and ensure consistent adoption of processes across the team
  • 3–5 years of experience in Sales Operations, Revenue Operations, or a related role within a B2B SaaS environment
  • Solid hands-on experience with HubSpot or Salesforce (SFDC)
  • Prior deal desk or quote-to-cash experience, including familiarity with non-standard deal approvals and pricing governance
  • Strong analytical skills: comfortable building reports, working with data, and drawing actionable conclusions
  • Proficiency with Excel/Google Sheets; experience with BI tools (Looker, Tableau, etc.) is a plus
  • Excellent organizational skills and attention to detail; you don't let things fall through the cracks
  • Clear communicator who can work effectively with Sales, Finance, Legal, and executive stakeholders
  • Self-starter mindset: you see what needs to be done and take ownership without waiting to be asked
  • Note: Employees are required to work from the office 3 days a week and 2 days from home. Office days are Tuesday, Wednesday, and Thursday.

Nice to Have

  • Experience with CPQ tools, Salesforce-to-HubSpot migrations, or sales engagement platforms (Outreach, Salesloft, etc.)
  • Familiarity with developer tools or platform engineering space
  • Experience supporting both SMB/mid-market and enterprise sales motions

Skills Required

  • 3-5 years of experience in Sales Operations, Revenue Operations, or related role within a B2B SaaS environment
  • Hands-on experience with HubSpot or Salesforce (SFDC)
  • Prior deal desk or quote-to-cash experience, including non-standard deal approvals and pricing governance
  • Strong analytical skills; comfortable building reports, working with data, and drawing actionable conclusions
  • Proficiency with Excel or Google Sheets
  • Experience with BI tools (Looker, Tableau, etc.)
  • Excellent organizational skills and attention to detail
  • Clear communicator; able to work effectively with Sales, Finance, Legal, and executive stakeholders
  • Self-starter mindset and ownership
  • Ability to work from the Boston office three days per week (Tue, Wed, Thu)
  • Experience with CPQ tools, Salesforce-to-HubSpot migrations, or sales engagement platforms (Outreach, Salesloft)
  • Familiarity with developer tools or platform engineering space
  • Experience supporting both SMB/mid-market and enterprise sales motions

Port.io Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Port.io and has not been reviewed or approved by Port.io.

  • Healthcare Strength U.S. postings highlight baseline medical, dental, and vision coverage, indicating conventional health benefits are available. Public signals portray these as standard inclusions for at least some roles and locations.
  • Retirement Support U.S. role listings explicitly include a 401(k), signaling foundational retirement support. Specifics such as match and vesting are not publicly detailed, so generosity cannot be verified.
  • Strong & Reliable Incentives Sales and go‑to‑market roles are associated with healthy on‑target earnings ranges, indicating performance‑based pay is meaningfully used. Available ranges suggest incentives can be competitive for certain functions.

Port.io Insights

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The Company
HQ: New York, NY
175 Employees
Year Founded: 2022

What We Do

The developer experience, developer productivity and driving software quality are on top of every engineering leader’s mind. At Port, we help engineering organizations excel through the use of our open internal developer portal, owned by platform engineering teams and built for developers. Port consolidates everything developers need to know and execute to deliver software autonomously and to comply with organizational standards. Managers use Port to understand engineering metrics and improve them. We’re growing rapidly, fueled by the industry’s leading product, and by the constant innovation of our customers, big and small, that use our product to change how developers work.

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