Sales Operations & Technology Senior Manager

About the Role

The is a pivotal role designed to bridge the gap between sales strategies and operational execution through the innovative use of technology. This position is responsible for managing and enhancing our sales technology stacks, driving the adoption of new technologies within the sales team, optimizing sales operations for efficiency and effectiveness, and supporting the overall sales strategy and methodology. Working closely with stakeholders across the GoToMarket team this role will ensure that our sales technology and operations are seamlessly integrated into our go-to-market strategies to drive growth and improve customer engagement. The ideal candidate is not afraid of change, has an aptitude for bringing structure without losing velocity, approaches problem-solving with a technical mindset, and enjoys using technology, tools, and processes to drive revenue.

Your Area of Focus

• Develop and execute a strategic plan for sales technology that aligns with the company's go-to-market strategy and objectives.
• Track and report on key metrics to measure the effectiveness of initiatives and their impact on revenue and customer experience
• Identify and implement process improvements and technology solutions that enhance sales reporting, operational efficiencies, and overall sales effectiveness.
• Partner with sales enablement to drive the adoption of new technologies, ensuring that the sales team has the tools and training needed to succeed.
• Serve as the lead for sales technology management, including selection, implementation, and maintenance of tools such as CRM systems (e.g., Salesforce), sales engagement platforms, and analytics solutions.
• Collaborate with cross-functional teams to support sales strategy and methodology, providing insights and technology solutions that improve sales workflows and customer interactions.
• Monitor and analyze sales operations metrics to identify trends, forecast needs, and develop strategies to improve sales performance and funnel velocity.
• Drive strategies to improve conversion rates through tactics like AI integration, process refinement, and other pilot programs
• Follow trends in technology and new solutions that should be further explored

Your Professional Qualifications

• 6+ years of experience in sales, or revenue operations, preferably at SaaS companies – experience marketing to B2B SMB audiences is a plus!
• Strong understanding of sales processes, technology, and best practices, with experience managing CRM systems (e.g., Salesforce) and sales engagement platforms.
• Technical acumen with deep knowledge of best practices, sales, account management, and marketing tools. Specifically: Salesforce, Sales Engagement Technology (Outreach, Qualified, ChiliPiper, Lead Routing Tools) Analytics solutions, and familiarity learning new technologies as needed. 
• Strong analytical skills and experience with data-driven decision-making.
• Excellent leadership and communication skills, with the ability to collaborate effectively across teams and levels.
• Strong project management skills, with the ability to lead cross-functional initiatives and manage multiple priorities in a fast-paced environment.
• Innovative thinker with a continuous improvement mindset, always looking for ways to leverage technology to enhance sales performance and efficiency.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work-from-home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.