Offices at Tebra

The role involves providing outstanding customer support for Tebra's products, assisting clients with technical issues via phone and email, and contributing to product improvement by advocating for customer needs. Candidates should possess excellent communication skills and a positive demeanor, with 2+ years experience in technical support.

Support Account Executives by generating and qualifying leads, driving new business opportunities, and expanding the customer base. Collaborate with sales and marketing teams to develop effective outreach strategies, engage with prospects, track leads using CRM tools, and establish strong client relationships.

The Customer Success Operations Analyst role involves supporting the Customer Success team by monitoring performance metrics, creating dashboards, and driving process improvements. Responsibilities include data analysis, identifying improvement opportunities, collaboration with stakeholders, and assisting in project management to enhance overall team performance.