Sales Operations Project Manager

Posted Yesterday
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Sussex, WI, USA
In-Office
Junior
Appliances • Industrial • Manufacturing
The Role
Leads sales and production project plans, order accuracy, production changes, inventory, accounts receivable, billing issue resolution, customer service coordination, reporting, process improvement, training documentation, and contract support. The role coordinates across Sales, Production, Engineering, Finance, dealers, and customers while managing priorities, resolving root causes, facilitating meetings, and improving operational processes.
Summary Generated by Built In
We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?

Primary Responsibilities
  • Lead project plans, risks and weekly production calls with Sales and Production.
  • Review production orders for accuracy and timing; coordinate corrections.
  • Manage production changes and pushouts for direct customers.
  • Lead SEQ management with Engineering, validating lead times and prioritizing hot orders.
  • Manage finished inventory at storage yards for direct accounts.
  • Oversee Accounts Receivable management for designated accounts.
  • Troubleshoot intercompany billing variances.
  • Lead post-shipment management for dealer issues and damaged/missing parts.
  • Prepare and lead customer meetings for service work and delivery.
  • Maintain and report customer metrics to leadership upon request.
  • Lead quarterly process improvement projects.
  • Develop training materials and documentation.
  • Flex to support cross-departmental needs.
  • Support contract management for annual service customers.
Minimum Job Requirements

Education

  • Bachelor’s degree or equivalent experience.

Certification / License


Work Experience

  • 2 years of operations or project management experience.
  • Proficiency in Excel, ERP systems and cross-functional coordination.

Knowledge / Skills / Abilities

  • Strong problem-solving and root-cause analysis.
  • Ability to manage multiple priorities.
  • Strong facilitation and communication skills.

Preferred Job Requirements

Education


Certification / License


Work Experience

  • Experience with ARP, BI Tools.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Skills Required

  • Bachelor’s degree or equivalent experience
  • Two years of operations or project management experience
  • Proficiency in Excel
  • Experience with ERP systems
  • Cross-functional coordination experience
  • Strong problem-solving and root-cause analysis skills
  • Ability to manage multiple priorities
  • Strong facilitation and communication skills
  • Experience with ARP
  • Experience with BI tools
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The Company
HQ: Waukesha, Wisconsin
3,437 Employees
Year Founded: 1959

What We Do

Generac is a leading energy technology company committed to powering a smarter world. Our purpose is to lead the evolution to a more resilient, efficient, and sustainable world through our backup and prime power systems. As a company, we are committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Founded in 1959, Generac introduced the first affordable backup generator and later created the category of automatic home standby generators. Generac’s people contribute to the company’s growth and success by living our corporate values everyday - integrity, innovation, agility, teamwork, and excellence. We foster a culture that supports diversity, equity, inclusivity, and good corporate citizenship, globally. If you're interested in powering your future with Generac, visit www.generac.com/about-us/careers to find a position that fits your career goals and celebrated talents. #PoweringPossibilities #ThePowerOfGenerac

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