Sales Operations - Process & Technology Specialist

JOB DESCRIPTION
Hybrid role, office in Warsaw.

• Supports implementation of various projects/initiatives.
• Gathers business needs/desired enhancements.
• Follows the guidelines to work with teams including IT to analyze and implement solutions.
• Supports senior process technology specialists in business process redesign and documentation as needed for processes/technology.
• Maintains and improves sales processes, CRM/CPQ capabilities.
• Have a fair understanding of Salesforce CRM/Oracle CPQ functionality/concepts.
• Communicates and works directly with CRM/CPQ users globally to help resolve their sales process/technology related questions and issues.
• Validates changes through testing/UAT.
• Keeps users informed of problems, issues, and resolutions.
• Helps in onboarding of global users on Salesforce CRM and/or Oracle CPQ.
• Collaborates across global teams for free flow of work, information, ideas, and technology.
• Partner with stakeholders on implementation on other new Sales Tools.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

QUALIFICATIONS

• Bachelors' degree or equivalent of education
• 3+ years of relevant work experience.
• Functional knowledge of Salesforce CRM and/or Oracle CPQ .
• Strong analytical skills, critical thinking skills, problem solving skills
• Demonstrate a moderate level of business acumen and ability to understand business processes.
• Exposure of working in global environment.
• Experience in client-facing activities such as requirements gathering, issue resolutions, training.
• Fair understanding of sales processes.
• Preferred - Has working knowledge of Salesforce CRM and/or Oracle CPQ.
• Experience working in Salesforce CRM/Oracle CPQ environment.

What you'll experience working at UL:

• Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
• People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
• Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
• Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
• Total Rewards:
  • Competitive remuneration package with yearly bonus
  • Mediclaim scheme for family
  • Group Term Life Insurance
  • Group Personal Accident Insurance
  • Training and Development (provided by UL University).

Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL Solutions
#LI-MA1 #Hybrid