Description:
We are an innovative, fast-paced, growing software company that delivers integrated workforce optimization software for today’s multi-channel contact centers. We are in an exciting growing phase and now is an excellent time to join and help us develop even further as a company.
We are looking for a Sales Operations Manager – Data Analytics to join our Revenue Operations team. This role would be responsible for leading data-driven initiatives that improve sales performance, forecasting accuracy, and operational efficiency. This role oversees sales analytics, reporting infrastructure, and performance measurement while partnering with sales leadership to develop strategic insights and optimize processes.
The manager translates complex sales data into actionable insights, manages analytics tools and CRM reporting, and ensures the sales organization has accurate data to drive decision-making.
What you'll be doing:
- Team Leadership
- Lead and mentor sales operations analysts or data analysts, bringing your expertise from prior positions to help analysts learn and grow
- Manage analytics projects and ensure delivery of high-quality insights
- Manage analytics projects and ensure delivery of high-quality insights.
- Sales Analytics & Insights
- Lead analysis of sales performance data to identify trends, opportunities, and risks
- Develop dashboards and reporting frameworks that provide visibility into pipeline health, revenue, and sales productivity
- Provide strategic recommendations to senior leadership based on data insights
- Manage sales forecasting processes and improve forecast accuracy
- Analyze pipeline metrics, win rates, and sales cycles to support revenue projections
- Reporting & Business Intelligence
- Design and maintain automated reports and dashboards using BI tools (e.g., Tableau, Power BI, Looker)
- Standardize sales metrics and KPIs across the organization
- Deliver executive-level reporting on revenue, pipeline performance, and sales effectiveness
- Process Optimization
- Identify inefficiencies in the sales process and implement improvements through analytics and automation
- Support implementation and optimization of sales tools and analytics platforms
- Develop scalable operational processes for the sales organization
Requirements:
- Bachelors' degree in Accounting, Finance, Business Management or another related field, or relevant equivalent working experience
- 2-3 years experience as a data analytics and/or sales operations manager. 5+ years working in Data Analytics, Economics, Finance or related field, at least 2+ within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g., Salesforce), Excel/Google Sheets, and data visualization tools (e.g., Tableau, Power BI). Strong proficiency in Salesforce, and other sales and/or marketing platforms
About the Team
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
For US Applicants
2025 Benefits Offering
Skills Required
- Bachelors' degree in Accounting, Finance, Business Management or a related field
- 2-3 years experience as a data analytics and/or sales operations manager
- 5+ years working in Data Analytics, Economics, Finance or related field
- At least 2+ years within a SaaS organization
- Advanced Excel and data visualization skills
- Proficiency in CRM systems (e.g. Salesforce), Excel/Google Sheets, and data visualization tools
- Strong proficiency in Salesforce and other sales and/or marketing platforms
What We Do
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
