District Manager Remote - Sales, Marketing & Service Operations

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Detroit, MI, USA
Remote or Hybrid
76K-114K Annually
Mid level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
We make amazing products people love, for every journey.
The Role
The District Manager oversees sales, marketing, and service operations, collaborating with dealers to improve customer satisfaction and retention, while driving parts sales and analyzing warranty efficiencies.
Summary Generated by Built In
Description
Vacancy Status
Yes - This posting is for an existing vacancy within the organization and is open to new applications. (Backfill)
AI Disclosure
As part of the application process, Artificial Intelligence will be used in the hiring process for this role
Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report onsite three times per week, at minimum.
GM Canada's Customer Care and Aftersales team is looking to hire a self-driven, independent professional with a sales and analytical mindset to take on an exciting opportunity that has a huge amount of career potential with one of Canada's biggest and storied automotive companies. In this role, you will develop professionally during a rotation term through key areas of the Customer Care & Aftersales team to gain foundational industry knowledge, business development and sales and service knowledge. Upon completion of this rotation, there would be an opportunity to work in either the Customer Care and Aftersales team located in Oshawa Ontario or relocate across Canada in a District Manager Aftersales or District Service Manager position.
To be successful in this position, you will need to:
  • Serve as a key liaison between GM Canada and dealerships across Canada
  • Achieve Parts Sales, Customer Retention, and Customer Satisfaction Objectives
  • Complete and implement Service and Parts marketing and sales promotional activities
  • Keep abreast the newest digital media and consumer communication trends.
  • Collaborate with Dealers to help them provide outstanding sales and service experiences to customers.
  • Utilize strong analytical skills to drive efficiencies in Warranty administration.
  • Consult with Dealers to help them provide superior sales and service experiences.
  • Collaborate with Senior Leadership at GM Canada and Dealer Operators, Fixed Operations Managers, and Front-line Dealership Staff to positively grow the business

Additional Job Description:
  • Successful Completion of a Univeristy Degree or College Diploma.
  • Unrestricted mobility and ability to relocate anywhere within Canada after successful completion of the training assignment
  • 2+ years of relevant work experience.
  • Superior analytical abilities combined with great decision-making skills.
  • Excellent written and verbal communication, interpersonal and leadership skills
  • Ability to work independently and in cross-functional team environments.
  • Bilingual (English/French) considered an asset (written and spoken).
  • Valid Driver's License.

Compensation
The salary range for this role is $76,100.00 to $114,300.00. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Benefits:
The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:
  • Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
  • Healthcare, dental and vision benefits including health care spending account and wellness incentive.
  • Life insurance plans to cover you and your family.
  • Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
  • GM Vehicle Purchase Plan for you, your family, and friends.

THIS JOB IS NOT ELIGIBLE FOR RELOCATIONS BENEFITS. ANY RELOCATION COSTS WOULD BE THE RESPONSIBILITY OF THE SELECTED CANDIDATE.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Skills Required

  • Successful completion of a University Degree or College Diploma
  • 2+ years of relevant work experience
  • Superior analytical abilities along with decision-making skills
  • Excellent written and verbal communication and interpersonal skills
  • Ability to work independently and in cross-functional teams
  • Bilingual (English/French) considered an asset
  • Valid Driver's License

What the Team is Saying

Kendra
Brady
Eseme Owoseni
Emrik
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Navya
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Eseme
Charles
Antonino Destasi
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Victoria
Matt Zebiak
Sri
Jeremiah

General Motors Compensation & Benefits Highlights

  • Healthcare Strength Health coverage spans multiple plan options with medical, behavioral health, dental, vision, prescriptions, and wellness resources, alongside HSAs/FSAs to manage costs. In select regions, ConnectedCare coordinates care to lower premiums and out‑of‑pocket expenses.
  • Retirement Support Retirement funding includes a 401(k) with a 4% company contribution plus up to a 6% match, with a pension option for eligible employees. This structure emphasizes long‑term financial security for many roles.
  • Parental & Family Support Family supports include paid parental leave, substantial vacation and holiday time, backup childcare, and family‑building assistance with a defined lifetime maximum. Mental‑health programs add no‑cost counseling or coaching sessions each year.

General Motors Insights

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The Company
HQ: Detroit, MI
165,000 Employees
Year Founded: 1908

What We Do

At General Motors, our vision is to create a world with Zero Crashes, Zero Emissions, and Zero Congestion. We wholeheartedly embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all. Our industry and company are undergoing a once-in-a-lifetime technological transformation, which is reshaping our approach to technology and innovation. We are expanding our horizons through new technology platforms and driving innovations that deliver exceptional value to our customers.

Why Work With Us

At General Motors, our purpose is to pioneer the innovations that move and connect people to what matters. We’re driving the world forward, together. We’re building vehicle software alongside its hardware, hands-free driving that will lead to autonomy, and EVs that charge your home for an all-electric future.

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Employees engage in a combination of remote and on-site work.

Roles that are categorized as Hybrid mean that the successful candidate is expected to report onsite to the designated facility at least three times per week or other frequency as dictated by the business.

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