Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is looking for a Sales Operations manager to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across Samsara’s go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This leader will have an outsized impact on the future of our sales organization by helping us Build for The Long Term as we grow past $2BN in revenue. The ideal candidate has experience driving transformative initiatives that bring together people, process and technology into elegant solutions to business problems related to all aspects of the pre-sales customer journey.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
- Develop and execute change management strategies that support adoption of new tools, processes, and org structures.
- Partner closely with Sales Leadership, Enablement, and other teams to land initiatives with clarity and impact.
- Drive impactful operational strategies by partnering with sales and cross-functional leaders to scale our Global Sales team effectively—owning process optimization, redesign, and the creation of innovative processes and policies.
- Streamline systems and processes by partnering with the Salesforce Systems team—delivering business requirements, leading UAT testing, enhancing workflows, and championing effective Sales communications.
- Shape the future roadmap by proactively intaking, assessing, and prioritizing requests and improvement opportunities based on business impact and effort.
- Design and implement operational metrics to identify inefficiencies, propose solutions, and unlock new growth opportunities through quantitative analysis, qualitative insights, and deep cross-functional collaboration.
- Act as a strategic bridge between sales leadership and other departments, ensuring business needs are transformed into impactful initiatives.
- Champion Samsara’s cultural principles, embedding our values—Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team—throughout your work as we expand globally.
Minimum requirements for the role:
- 5+ years of experience in sales tools management or related roles.
- Proven success in managing tools for large sales teams (1,200+ users).
- Strong project management skills with experience in implementation and ROI measurement.
- Excellent communication and collaboration skills.
- Familiarity with CRM systems, sales automation tools, and productivity software
- Bachelor’s degree in business, finance, economics, engineering, or a related field; MBA is optional
An ideal candidate also has:
- In depth Salesforce CPQ experience
- Superb communication with both technical stakeholders and business leaders, i.e., you can translate complex issues to different teams seamlessly
- Experience as a Salesforce Administrator is a plus but not required
- Experience with Lead-to-Cash systems (Netsuite, SAP, etc)
- Previous project/program management experience
- Familiarity with Product Management and Six Sigma is a plus.
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
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What the Team is Saying
What We Do
Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.
Why Work With Us
We empower companies to operate more efficiently in a dynamic world, keep their employees and customers safe 24/7, and meet the growing urgency for sustainability. We get to create and support leading-edge technologies like computer vision, edge computing, and data analytics to address vexing challenges often ignored by the tech industry.
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Samsara Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
