Sales Operations Manager

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a Sales Operations Manager to strengthen the operational backbone of our rapidly expanding sales team and help drive efficiency, performance, and scalability for a dedicated sales channel. Reporting directly to the Director of Sales Operations, this individual will play a key role in improving processes, tools, data integrity, and performance measurement to support our mission of transforming healthcare.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise – join us to make a difference in people’s lives!

What You’ll Do

• Implement and continuously improve sales processes across a dedicated revenue stream
• Identify areas of friction in the sales funnel and proactively recommend improvements through data analysis and stakeholder engagement
• Partner with cross-functional teams to maintain core sales systems (Salesforce, Dialpad, Intercom), ensuring data quality, user adoption, and system optimization
• Support change management and communication for sales initiatives, tools rollouts, and cross-functional projects
• Create and manage reporting dashboards that drive strategic insights and operational decisions
• Support compensation planning, quota setting, and monthly bonus calculations through rigorous data validation and collaboration with Finance and People teams
• Collaborate with Enablement and Marketing to streamline lead lifecycle tracking, conversion analysis, and content utilization metrics
• Drive pipeline hygiene, forecast accuracy, and territory alignment to ensure the sales team operates at peak efficiency
• Support onboarding of new sales team members through systems training and workflow documentation
  

What You’ll Bring

• 3+ years experience in Sales Operations, Revenue Operations, or a related analytical role in a fast-paced, high-growth environment
• Deep understanding of CRM (preferably Salesforce), with proven experience in building reports, dashboards, and workflows
• High proficiency with Excel/Google Sheets; experience with BI tools (Sigma, Tableau, etc.) is a plus
• Strong project management and communication skills with a track record of cross-functional collaboration
• Experience supporting quota/compensation management and performance tracking
• Ability to work independently, prioritize effectively, and balance strategic and tactical work
• A bias for action and curiosity for continuous improvement

Nice to have: 

• Experience in healthcare, health tech, or startups
• Salesforce Admin Certification
• Project Management Certification
• Knowledge of sales engagement platforms (e.g., Outreach, Gong), and marketing attribution systems

Our Values

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• The base salary for this role ranges from $103,000-$155,000 CAD, depending upon experience

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to [email protected].