Jobs at Prenuvo

Manage and transform the end-to-end accounts receivable process for a multi-entity, multi-currency healthcare organization. Responsibilities include invoicing, collections, billing system administration, Stripe-NetSuite integration, dispute resolution, travel platform administration, reconciliations, month-end close, audit support, and process control improvements. The role requires independent leadership and collaboration with Finance, Sales, Development, Legal, Engineering, and external customers.

Owns and transforms end-to-end accounts receivable operations across invoicing, collections, billing systems, reconciliations, and month-end close. The role manages multi-entity, multi-currency AR, administers NetSuite and Stripe, resolves billing issues, leads Stripe-NetSuite integration efforts, supports Egencia administration, and partners with Finance, Sales, Development, Engineering, and Legal leadership. This is a 13-month interim contract requiring independent process improvement, collections leadership, audit support, and accounting expertise.

Provides first-line product support for clinical and operational teams through ticket triage, troubleshooting, issue reproduction, documentation, escalation, and incident communication. Investigates application logs and dashboards, follows runbooks, identifies recurring trends, and partners with engineering and product teams on systemic improvements. Maintains quality-system records for regulated medical devices and exercises judgment with privacy-sensitive patient data issues.

Own Prenuvo’s e-commerce experimentation roadmap across discovery, booking, checkout, and post-purchase experiences. Identify funnel friction, develop hypotheses, design and evaluate A/B tests, build measurement instrumentation, and translate results into product decisions. Partner with Design, Engineering, Analytics, Marketing, E-commerce, Clinical, Legal, Privacy, and Operations while maintaining healthcare-specific standards for trust, privacy, accessibility, and clinical integrity. Establish durable experimentation practices that improve conversion, product selection, booking completion, order value, and repeat purchase.

Build and lead customer-facing eCommerce booking features using React, Next.js, and TypeScript. Own checkout, payments, scheduling, and partner booking flows; improve conversion, accessibility, performance, observability, and reliability. Integrate commerce and third-party services, develop automated tests, support frontend architecture, instrument experiments and analytics, and monitor production outcomes. Collaborate across Product, Design, Marketing, and Backend teams while mentoring junior engineers and contributing to shared components and API contracts.

Leads Prenuvo’s Creative function, setting brand vision and quality standards across campaigns, digital, social, web, motion, environments, events, and partnerships. Builds and develops a multidisciplinary creative organization, manages priorities and resources, oversees agencies and production partners, establishes scalable creative processes, and partners with Marketing, Growth, Product, Clinical, Commercial, and CX leaders. The role also connects creative performance insights with brand strategy and explores AI-enabled production opportunities.

Ensure the quality of web applications, APIs, backend services, and mobile applications through manual and automated testing. Develop test strategies, plans, and documentation; manage defects; lead root cause analysis; integrate testing into CI/CD pipelines; validate accessibility; and mentor junior QA engineers. Collaborate with product, design, and engineering teams to improve product quality, performance, security, and user experience.

Build and operate Python backend services, REST APIs, clinical data models, and batch or event-driven pipelines. Work with FHIR and HL7 healthcare data to support reliable integrations, reporting, analytics, and AI workflows. Establish data quality, validation, governance, lineage, monitoring, and auditability practices. Lead architectural discussions, review implementations, mentor engineers, and collaborate with clinical, product, analytics, and AI teams.

Leads end-to-end business process discovery, mapping, optimization, governance, and documentation. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions, including flows, data models, security controls, integrations, migrations, prototypes, and production deployments. Facilitates stakeholder workshops, translates operational needs into scalable solutions, drives continuous improvement, and establishes KPIs and SLAs. Serves as a Salesforce Health Cloud subject matter expert while collaborating across Product, Engineering, Sales, Operations, and external implementation partners.

Leads end-to-end business process discovery, mapping, governance, optimization, and automation across teams. Designs and delivers Salesforce Health Cloud and Sales Cloud solutions using no-code capabilities, including Flow, data modeling, integrations, security controls, and deployment. Facilitates stakeholder workshops, translates operational needs into scalable solutions, establishes KPIs and SLAs, drives continuous improvement, and serves as a Salesforce Health Cloud subject matter expert.

Build and ship production-grade AI features by embedding with clinical, product, and operations teams. Own solutions end to end, including architecture, evaluation, validation, governance, deployment, monitoring, and human-in-the-loop safeguards. Develop agentic capabilities using tool calling, RAG, MCP integrations, and orchestration on AWS Bedrock. Establish acceptance criteria and risk controls, contribute reusable platform assets, and improve AI fluency across teams. The role requires strong Python, cloud engineering, full-stack development, and experience delivering validated AI features in production.

Manage and optimize paid social and paid search campaigns across Meta, TikTok, Reddit, Google Ads, and Microsoft Ads. Responsibilities include bid and budget optimization, ad copy and creative testing, audience and landing-page experiments, performance analysis, campaign scaling, tracking coordination, and reporting. The role supports expansion into new channels and focuses on acquisition metrics including CPA, ROAS, and cost per purchase.

Embed with clinical, product, and operations teams to deliver production AI features end to end. Build agentic systems using RAG, tool calling, MCP, and orchestration; establish evaluations, validation standards, monitoring, and governance; deploy solutions on the shared AI platform; and create reusable templates and tools. Partner with stakeholders in regulated healthcare environments while improving organizational AI fluency.

Own product operations and organizational readiness for launches, rollouts, pilots, and process changes. Build change-impact assessments, enablement, communications, adoption measures, feedback systems, and launch processes. Partner cross-functionally with Product, Clinical, Operations, Marketing, Support, and TPM teams to identify risks, improve workflows, synthesize user feedback, and turn operational insights into product recommendations and continuous improvements.

Own an AI model domain end-to-end, leading foundation-model and multimodal-system development for whole-body MRI. Design experiments, validation studies, data-quality standards, and clinical reviews; diagnose failure modes; guide generative and agentic AI applications; collaborate across clinical, annotation, engineering, and product teams; and deliver production-ready models with documented validation, clinical sign-off, and performance benchmarks.

Build and scale sales enablement across direct-to-consumer, physician partnership, and enterprise teams. Develop selling strategies, onboarding, training, coaching, certifications, playbooks, talk tracks, and sales content. Analyze sales performance and call observations to improve seller capability, adoption, productivity, ramp time, and conversion. Partner cross-functionally with Sales, Marketing, Product, Clinical, Legal, and Sales Operations while personally delivering hands-on enablement programs in a 0-to-1 environment.

Build and scale sales enablement across direct-to-consumer, physician partnership, and enterprise teams. Develop sales strategies, onboarding, training, coaching, playbooks, content, and knowledge resources. Analyze sales performance and seller feedback to improve conversion, ramp time, productivity, and adoption. Partner cross-functionally with Sales, Marketing, Product, Clinical, Legal, and Sales Operations while personally delivering enablement programs in a hands-on 0-to-1 environment.

Own the strategy, architecture, governance, and roadmap for Prenuvo’s marketing technology ecosystem. Lead CRM, automation, CDP, analytics, attribution, experimentation, personalization, integrations, data quality, vendor management, and automation initiatives. Partner with Marketing, Growth, Data, Product, and Engineering leaders to establish scalable technical solutions, manage vendor spend, improve campaign operations, and provide technical direction and mentorship.

Own full-cycle recruiting for 8–15 concurrent requisitions across clinical, engineering, product, AI, operations, corporate, and commercial functions. Partner with hiring managers and senior leaders on role definition, sourcing, structured interviews, candidate assessment, offer negotiations, and hiring decisions. Build passive talent pipelines, manage candidate experience, and adapt recruiting strategies across multiple geographies and time zones.

Leads enterprise analytical modeling and semantic architecture, establishes standards for testing, documentation, governance, lineage, observability, and access, and develops reusable governed data products. Partners across Product, Engineering, Finance, Clinical, Research, Marketing, and AI teams; guides architecture reviews, data quality ownership, semantic layer design, and governance adoption. Mentors engineers and drives modernization of analytical environments.