Sales Operations Manager

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This special place has a unique combination of brilliance, spirit, and all-around great people. If you’re willing to do more, your career can take off. And since software is central to everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

To support our rapid growth, we seek a Sales Operations Manager responsible for leading the day-to-day activities and performance of JFrog’s Sales Operations team in EMEA. In this role, the manager will be part of the global SalesOps team and work closely with the global counterparts, aligned with global standards and spirit. JFrog’s SalesOps team works closely with internal and external stakeholders to ensure the right objectives and priorities are enabled within the sales organization, thus helping to drive overall productivity and effectiveness.

The Manager will be expected to foster an environment of high performance, outstanding professionalism, and alignment with the “swamp” DNA.

As a Sales Operations Manager in JFrog, you will...

• Strategically lead and develop the EMEA team (Oder Management and Field Ops) and create a collaborative and high-performing team culture.
• Be a central part of the recruitment processes – hiring, onboarding ,training and mentoring.
• Take part in onboarding and training new sales AM's , AE's and Sales Ops.
• Implement and adhere to global Quote-to-Order standards, emphasizing KPI-driven excellence in SLAs, timeliness, accuracy, process consistency, and output quality.
• Drive quoting process efficiency by collaborating closely with Sales teams, providing specialized Sales Operations support for complex pricing adjustments, modifications, and strategic deal structuring and managing the order fulfillment process.
• Proactively identify opportunities for sales process improvement.
•  Work closely with sales management to evaluate the sales processes, solve bottlenecks and inconsistencies, and prioritize opportunities for improvement.
• Ensure compliance with required standards for maintaining CRM data

To be a Sales Operations Manager in JFrog you need...

• At least 7 years' of proven track record of successfully managing high-performing teams, with direct experience leading and developing professional performances.
• 10+ years of technology company experience - software subscriptions and licensing experience strongly preferred.
•  Demonstrating expertise in talent development, performance optimization, and strategic team leadership, with proficiency in sales operations, team management, quote-to-cash processes, order management, process optimization, reporting and dashboards
• The ability to understand high-level sales strategies and business models and translate them into system and process requirements, and ensure local execution and business impact.
• A strong working knowledge of CPQ and CRM systems, best practices, and processes.
• Proficient in advanced Excel functions for data analysis and reporting.
• Strong verbal and written communication abilities.